Jacob Salego
New Kensington
Summary
Computer and IT Specialist with 5+ years of combined IT and Customer Care Experience along with multiple Certifications looking for a long-term career.
Overview
8
8
years of professional experience
Work History
Manager, IT Specialist
GO! Toys & Games
11.2017 - 03.2020
- Updated and maintained the company’s internal network infrastructure, resulting in improved network performance and reliability
- Monitored network performance and identified potential issues, resulting in a 20% reduction in network downtime
- Installed a security system into the location and integrated the use and maintenance of said system into employee onboarding, reducing product theft by 65%
- Extensive work in cash operations and customer service
Assistant Manager
Gamestop
09.2022 - 02.2024
- Extensive work in cash operations and customer service
Sales Representative
Gutter Helmet
05.2022 - Current
- Traveled across states to operate from various locations
- Researched competitive products and services and developed strategies to capitalize on their weaknesses
- Presented detailed product presentations to potential customers, resulting in a 85% close rate
Education
Associate of Science - Liberal Arts and Computer Science Parallel
CCAC
Pittsburgh, PA01.2025
High School Diploma - AP Science, Technology Specialization
Vally High School
New Kensington, PA01.2012
Skills
- Java
- Network Monitoring and Troubleshooting
- Python
- Web Design
- Attention to Detail
- Project Management
- Adaptability
- Customer Service
- Microsoft Office Proficient
Timeline
Assistant Manager
Gamestop
09.2022 - 02.2024
Sales Representative
Gutter Helmet
05.2022 - Current
Manager, IT Specialist
GO! Toys & Games
11.2017 - 03.2020
Associate of Science - Liberal Arts and Computer Science Parallel
CCAC
High School Diploma - AP Science, Technology Specialization
Vally High School