Highly accomplished Senior Leader with a 15-year track record of leading and implementing successful recruitment and development strategies that drive business growth and improve employee retention. Strong leadership skills, ability to build and manage diverse teams, and excellent communication and interpersonal skills. Expertise in attracting, developing, and retaining diverse top talent, delivering training and development programs, coaching and mentoring, performance management, and succession planning. Skilled in building and maintaining relationships with key stakeholders and executive leadership, HR professionals, and hiring managers.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Director of Talent Management
Bojangles, Inc.
Charlotte, North Carolina
11.2021 - Current
Served as valued partner to CPO and executive leadership team to develop and execute holistic acquisition strategies.
Led the design and implementation of comprehensive talent acquisition strategies, resulting in a 50% increase in the number of qualified candidates and a 53% reduction in time-to-fill for open positions.
Led the integration of a new automated ATS system that reduced manual process steps and increased applicant flow and hires by 50%, exceeding 15% goal.
Created, developed, and implemented Talent Profiles for all field and Support Center leadership Succession Planning, the first ever in Bojangles history.
Developed and executed effective sourcing strategies, including a 'Second Chance' program and a Spanish application implementation resulting in a 40% increase in diversity hires.
Created and delivered comprehensive training and development programs for all levels of employees, resulting in a 97% completion rate for annual Year-End Reviews, the highest recorded completion rate in Bojangles history.
Collaborated with executive leadership to align talent acquisition and development efforts with business objectives and strategy.
Managed two teams of talent acquisition and development professionals, providing coaching and development to drive team performance and results.
Director of Talent Acquisition
Coca-Cola Consolidated
Charlotte, North Carolina
05.2020 - 11.2021
Oversaw multiple TA teams responsible for staffing needs across 80+ facilities and 15 terminals throughout the United States.
Partnered with Sales team to increase company growth by 27% by establishing new routes with clients, creating more positions and opportunities across the US.
Created new partnerships with selected vendors and developed techniques to exceed Coke's staffing needs by attracting 31% more qualified candidates.
Provided management with information and training related to interviewing, performance development evaluations, counseling techniques and documentation of performance issues.
Senior Manager of Talent Acquisition
American Airlines - PSA
Charlotte, North Carolina
07.2015 - 05.2020
Optimized recruitment efforts by 25% by streamlining workloads, creating efficiencies and automations in TA processes and communications.
Developed and administered special projects in areas such as salary bands and grades, facilitating Gartner TA Masterclasses, Talent and Interview Workshops, and Hiring Manager Talent Training.
Fully staffed all bases across the Eastern United States for the first time in PSA history.
Analyzed market data and created reports for ELT to identify and forecast staffing needs.
Oversaw 2 Talent Acquisition teams across the United States, identifying staffing vacancies, talent pools and upholding weekly stretch goal metrics.
Maintained detailed recruiting processes, candidate pipeline documentation and hiring procedures for weekly Owner meetings, creating weekly and ad hoc communication with recruiters and hiring managers detailing candidate pipelines and projections.
Created and developed preliminary screening questions, interview guides and onboarding training for company standards, evaluating recruitment and selection criteria for conformance to professional, statistical and testing standards, recommending revisions, as needed.
Human Resources Manager
Terminix
01.2013 - 07.2015
Facilitated weekly, monthly, and annual OSHA regulated safety training, new hire orientations, and online certification training.
Identified staffing vacancies and recruited, interviewed, and selected applicants or explored options and alternatives to support achievement of business goals during peak and seasonal periods.
Partnered with Legal and safety supervisors to conduct employee relations and accident investigations.
Supervised and coordinated work activities of staff relating to employment, labor and employee relations.
Regional Training Manager
Red Robin
10.2009 - 01.2013
Responsible for the successful onboarding and training of new restaurant staff throughout the northeastern United States. Taught Area Directors and GMs best practices, ServSafe standards and certifications, food handling, and all procedures set by leadership.
Created New Hire Training orientation that was implemented company-wide which lowered attrition rates by 40%.
Senior Director of Talent Acquisition/Human Resources Manager at Navy Talent Acquisition Group JacksonvilleSenior Director of Talent Acquisition/Human Resources Manager at Navy Talent Acquisition Group Jacksonville
Senior Director, Talent & Organizational Development at CROSSMARK/WIS InternationalSenior Director, Talent & Organizational Development at CROSSMARK/WIS International