Jacob Samour
Certified Crew Trainer
LITTLETON,Jefferson
Summary
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
4
4
years of professional experience
Work History
Certified Crew Trainer
McDonald's
LITTLETON, CO
06.2019 - Current
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Trained other employees in customer service, food safety and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Restaurant Busser
Agaveros
Littleton, CO
06.2018 - 09.2018
- Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Informed restaurant manager of lost customer property to aid in returning mistakenly discarded items.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
Education
High School Diploma -
Chatfield High School
Littleton, CO05.2022
Skills
- Business Operations
- Program Monitoring and Tracking
- Training Method Development
- Orientation and Onboarding
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Certified Crew Trainer
McDonald's
06.2019 - Current
Restaurant Busser
Agaveros
06.2018 - 09.2018
High School Diploma -
Chatfield High School
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