Diligent with solid background in oil field operations, ensuring seamless and efficient processes. Known for maintaining equipment and adhering to safety protocols, contributing to operational success. Demonstrated problem-solving abilities and effective teamwork in high-pressure environments.
As oil industry professional, offers valuable experience in managing oil field operations and ensuring operational integrity. Known for reliability and adaptability in dynamic settings, fostering team collaboration and achieving targets. Proficient in equipment maintenance and safety compliance, with focus on operational efficiency.
Overview
25
25
years of professional experience
Work History
Maintenance Director
Nexion Health Care
04.2017 - 04.2025
Monitored building systems and directed preventive maintenance.
Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
Verified building areas were working optimally and kept clean.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Improved facility efficiency by implementing preventative maintenance programs and coordinating repair projects.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Implemented emergency response plans and procedures for facility-related incidents, ensuring a swift and coordinated approach to minimize impact.
Enhanced safety within the workplace by conducting regular inspections, identifying hazards, and addressing issues promptly.
Sourced outside contractors for special projects and oversaw bidding and selection processes.
Ensured regulatory compliance by staying up-to-date on industry standards and adapting policies as needed to meet requirements.
Organized routine staff meetings to discuss current projects, address concerns, and foster open communication among team members.
Conducted training, licensing, and vehicle inspections for new employees.
Owner/Construction
Jakes Renovations
01.2014 - 04.2017
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Manager
Lake Lumber
05.2007 - 01.2014
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Improved safety procedures to create safe working conditions for workers.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Assisted in organizing and overseeing assignments to drive operational excellence.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Salesman
Crossroads Oilfield Supply
01.2000 - 05.2007
Developed strong client relationships through consistent communication and exceptional customer service.
Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
Increased sales by offering advice on purchases and promoting additional products.
Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Upheld high standards of customer service by promoting and upselling new products and services.
Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Selected correct products based on customer needs, product specifications and applicable regulations.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Set and achieved company defined sales goals.
Maintained current knowledge of evolving changes in marketplace.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Achieved or exceeded company-defined sales quotas.