Jacob Sanders
Ballwin,MO
Summary
Diligent Manager with solid background in managing operational workflows and leading teams effectively. Proven ability in maintaining high productivity levels and resolving conflicts quickly. Demonstrated skills in team leadership and operational management.
Overview
8
8
years of professional experience
Work History
Den Chief
St. Mark's Lutheran Church
03.2018 - 10.2023
- Became an Eagle Scout through this program.
- Taught many children ages 6-15 about the importance of many life long skills.
- Helped children solve many problems they may have faced in their daily lives.
- Planned many lessons and activities for the boys to learn and become better rounded.
Server and Cashier
Cecil Whittaker's Pizza
02.2022 - 09.2024
- Developed relationships with new staff members, and assisted existing staff members.
- Built valuable relationships with customers and friends ensuring their business and friendship.
- Upheld the highest standards of cleanliness and staff conduct while reducing complaints.
- Maintained a healthy balance between cleaning, serving, and overall customer service.
Front Desk Receptionist
Club Fitness
09.2023 - 08.2024
- Developed a reputation for prompt, efficient service with a high level of accuracy, receiving top ratings for 3 months.
- Provided a safe, comfortable, and stimulating environment for children.
- Educated clients on their physical weights, nutrition, and overall health.
- Helped clients get signed up for memberships and amenities.
Sales Representative
Right Choice Roofing
08.2024 - 05.2025
- Improved the pre-sales process, resulting in a 25% increase in sales.
- Learned valuable communication skills with clients.
- Developed key skills in sales and representation.
- Learned the importance of building trust and responsibility with clients.
Front Desk Receptionist
Club Fitness
06.2023 - 10.2024
- Managed front desk operations, ensuring seamless member check-in and customer service excellence.
- Coordinated membership inquiries and resolved issues, enhancing member satisfaction and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Shift Supervisor
Club Fitness
11.2025 - Current
- Supervised daily operations to ensure exceptional member experience and facility cleanliness.
- Trained and mentored staff on fitness protocols and customer service standards.
- Implemented operational improvements, enhancing efficiency in Work Ethic and weight load distribution.
- Monitored inventory levels, ensuring availability of equipment and supplies for smooth operations.
- Handled member inquiries and concerns, resolving issues promptly to maintain satisfaction levels.
Education
High School - Physical Science
Parkway West High School
Ballwin, MO05-2023
Skills
- Customer service
- Communication skills
- Sales Experience
- Physical Education
- Staff management
- Customer-oriented
- Training and mentoring
- Staff motivation
- Staff development
Timeline
Shift Supervisor
Club Fitness
11.2025 - Current
Sales Representative
Right Choice Roofing
08.2024 - 05.2025
Front Desk Receptionist
Club Fitness
09.2023 - 08.2024
Front Desk Receptionist
Club Fitness
06.2023 - 10.2024
Server and Cashier
Cecil Whittaker's Pizza
02.2022 - 09.2024
Den Chief
St. Mark's Lutheran Church
03.2018 - 10.2023
High School - Physical Science
Parkway West High School
Eagle Scout
12 years of service with Boy Scouts, working on team building skills, First aid handiness, managing and leading a group of boys for months on end, and learning how to become a better person.