Jacob Sarno
Tampa,FL
Summary
Focusing on Business Communications and Marketing, I am seeking a position where I can use my interpersonal, leadership and problem solving skills. I have a strong work ethic, excellent customer service skills and I learn new positions quickly. I look forward to applying my experience and skills and I am eager to learn and contribute.
Results-driven professional prepared for this role with strong background in achieving high-impact outcomes. Skilled in problem-solving, critical thinking, and effective communication. Known for fostering team collaboration and adapting to evolving needs. Adept at utilizing analytical skills and innovative solutions to drive success.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Jimmy John's
07.2021 - 04.2023
- Deliver orders to customers.
- Work other areas as needed - cash register sales, make sandwiches & clean lobby.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Delivery Driver
Jimmy John's
07.2021 - 04.2023
- Deliver orders to customers.
- Work other areas as needed - cash register sales, make sandwiches & clean lobby.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Bus Boy
Captain's Quarters Restaurant
03.2018 - 05.2019
- Bussed tables, cleaned grounds and assisted customers at large, popular restaurant on Ohio River.
Assistant
Amusement Supply Company (ASC)
08.2017 - 05.2019
- Assisted owner and management at local company that produces, buys, sells and leases amusement equipment for events and festivals.
- Operated forklift to move inventory.
- Made repairs to equipment and inventory.
- Mowed and trimmed grounds.
- Performed other odd jobs as needed.
Intern
Amerilife Marketing Group
06.2024 - 08.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Marketing Intern
Amerilife
01.2022 - 12.2022
- Ran social media campaigns and helped with fundraising work.
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Conducted market research to identify target audiences and optimize marketing efforts.
Licensed Sales Agent
Axis Medicare Advisors
06.2020 - 09.2020
- During COVID, I obtained by Health License from the state of Kentucky.
- As a commission compensated telesales agent, I sold Medicare related policies to individuals.
- Developed a referral network of satisfied clients, leading to increased business growth.
- Maintained up-to-date knowledge of industry trends, products, and regulations to provide accurate advice to clients.
Head of Marketing
Senior Select Insurance
09.2024 - Current
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Collaborated with sales teams to develop integrated promotional campaigns that increased overall revenue growth.
- Enhanced customer engagement with targeted social media strategies and content creation.
- Conducted comprehensive market research to identify emerging trends and capitalize on new opportunities.
Grounds Crew
Hermitage Farms
06.2017 - 09.2017
- Trimmed grass along fence.
- Set fence posts and baled hay on 700+ acre Thoroughbred horse farm.
Cashier
McDonald's
01.2015 - 12.2016
- Took orders and served customers at drive-through and main dining room.
- Handled cash register transactions.
- Cooked food and made coffee as needed.
Education
University of Kentucky - Business Communications
University of Kentucky
05.2025
High School -
North Oldham High School
Goshen, KY05.2019
Skills
- Teamwork and collaboration
- Quick learner
- Computer skills
- Goal-oriented mindset
- Interpersonal and social skills
- Creative and resourceful
- Public speaking
- Problem-solving
Accomplishments
- Achieved rank of eagle in boy scouts
- Was all district team for lacrosse in highschool
- Achieved ew member educator by introducing organization for my fraternity Kappa Sigma
Leadership Experience
Kappa Sigma Fraternity, Pledge Class President, 2019-08-01, 2020-05-01, Led the Fall 2019 Pledge class, conducted meetings, organized events., Social Chair, 2020-08-01, 2021-05-01, Planned and executed events for 300+ attendees - hired entertainment, secured venues and catering., Rush Chair, 2021-08-01, 2022-05-01, Oversaw incoming members during Rush and Pledge events., Promoted fraternity during Rush, organized meet-and-greet events, met with over 300 potential members.
Awards
- Eagle Scout, Boy Scouts of America, 2018-07-01
- MVP, Earned MVP for two seasons as Varsity player for NOHS Lacrosse
- 2018
- 2019
Affiliations
- kappa sigma
Certification
- Licensed Insurance agent
Timeline
Head of Marketing
Senior Select Insurance
09.2024 - Current
Intern
Amerilife Marketing Group
06.2024 - 08.2024
Marketing Intern
Amerilife
01.2022 - 12.2022
Delivery Driver
Jimmy John's
07.2021 - 04.2023
Delivery Driver
Jimmy John's
07.2021 - 04.2023
Licensed Sales Agent
Axis Medicare Advisors
06.2020 - 09.2020
Bus Boy
Captain's Quarters Restaurant
03.2018 - 05.2019
Assistant
Amusement Supply Company (ASC)
08.2017 - 05.2019
Grounds Crew
Hermitage Farms
06.2017 - 09.2017
Cashier
McDonald's
01.2015 - 12.2016
University of Kentucky - Business Communications
University of Kentucky
High School -
North Oldham High School
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