Jacob Saucedo
Houston,TX
Summary
At Blue Beacon, I spearheaded department operations, significantly enhancing team productivity and customer satisfaction through expert leadership and problem-solving. My approach to staff development and motivation, coupled with my ability to prioritize and communicate effectively, resulted in notable performance improvements and career advancement opportunities for team members.
Overview
2
2
years of professional experience
Work History
Supervisor
Blue Beacon
09.2022 - 04.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Education
High School Diploma -
North Shore Senior High School
Houston, TX05.2023
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Priority management
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Time Management
- Excellent Communication
- Active Listening
- Professionalism
Timeline
Supervisor
Blue Beacon
09.2022 - 04.2024
High School Diploma -
North Shore Senior High School