Jacob Scarberry
Huntington,WV
Summary
Dedicated professional with over five years of experience in warehouse operations and technical supervision. Skilled in effective communication, problem-solving, and team building, successfully implementing safety protocols and enhancing operational efficiency through training and development.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Warehouse Manager
Job Squad Inc.
Charleston, West Virginia
03.2025 - 08.2026
- Managed daily warehouse operations to ensure efficient workflow.
- Coordinated shipments and inventory management for timely deliveries.
- Trained new staff on safety protocols and operational procedures.
- Created SOPs for warehousing procedure
- Operated forklifts to transport materials within the warehouse efficiently.
- Used various computer software suites (Microsoft 365, Google Docs, Shopify) for sales and inventory management.
- Oversaw equipment maintenance and ensured proper usage guidelines were followed.
- Implemented inventory tracking systems to improve accuracy and efficiency.
- Collaborated with team members to resolve operational challenges effectively.
- Monitored stock levels and initiated restocking processes.
- Enforced compliance with safety regulations to maintain a safe work environment.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Generated warehouse shipping documents, packing lists and invoices.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Operated forklifts to fill or empty overhead spaces.
- Established and maintained good relations with customers, vendors, and transport companies.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Communicated regularly with other departments regarding supply chain activities.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Resolved customer complaints related to product quality or delivery issues.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Established procedures for receiving, storing, handling hazardous materials safely.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Negotiated contracts with suppliers for material procurement needs.
- Analyzed data from production reports to identify trends or opportunities for improvement.
- Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
- Drafted policies related to storage space utilization and distribution operations.
- Collaborated closely with logistics teams to ensure smooth flow of shipments across international borders.
- Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Conducted regular audits of warehouse operations to identify areas of improvement.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Consistently met company and department objectives within budget and time constraints.
- Directed investigations to verify and resolve customer or shipper complaints.
- Implemented bar coding system to identify location and quantities of requested items.
Senior Lead Technician
Alcon Manufacturing
Lesage, West Virginia
03.2018 - 07.2024
- Supervised technical team in equipment maintenance and repairs.
- Troubleshot complex machinery issues to minimize downtime.
- Implemented preventive maintenance schedules on all equipment as needed.
- Developed training programs for new technicians on best practices.
- Provided technical guidance and support to junior technicians.
- Conducted quality assurance tests to ensure proper functionality of products.
- Implemented safety protocols to ensure compliance with industry standards.
- Ensured compliance with all applicable safety regulations when handling hazardous materials.
- Coordinated workflow schedules to optimize production efficiency.
- Supervised team members in the completion of assigned tasks within deadlines.
- Conducted performance evaluations and provided feedback to team members.
- Managed multiple projects simultaneously while meeting tight deadlines in a fast-paced environment.
- Resolved customer complaints promptly while providing excellent customer service.
- Maintained records of daily data communication transactions, problems, and remedial actions taken or installation activities.
- Collaborated with other departments to identify potential issues and develop solutions.
- Assisted in the development of new technologies, hardware and software upgrades and updates.
- Assisted in developing strategies that improved overall efficiency and productivity.
- Provided technical assistance during product demonstrations at customer sites.
- Installed new components or replaced defective parts to restore functionality.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Education
Huntington High School
Huntington, WVSkills
- Inventory management
- Warehouse logistics
- Logistics planning
- Supply chain coordination
- Shipping and receiving
- Order fulfillment
- Inventory tracking
- Warehouse operations
- Warehouse layout optimization
- Safety compliance
- Safety oversight
- Safety standards
- Standard operating procedures
- Operations management
- Data analysis
- Production planning
- Performance monitoring
- Performance evaluations
- Continuous improvement
- Cost control
- Workflow coordination
- Team building
- Coaching and motivation
- Training development
- Hiring and training
- Mentoring and training
- Staff allocation
- Conflict resolution
- Customer relationship management
- Customer care
- Effective communication
- Verbal and written communication
- Physical stamina
- Forklift operations
- Loading and unloading
- Warehouse logistics
- Documentation
- Space planning
- Purchasing management
- Vendor relationship management
- Billing and invoicing
- Unpacking merchandise
- Production waste control
- Problem solving
- Logistics oversight
- Employee safety
- Inventory and stocking
- Stock control
- Performance evaluations
- Problem-solving
- Proficient in Microsoft 365 and Google Docs and SKUVault and Shopify
- Employee team supervision
- Problem-solving
- Cost control
- Vendor relationship management
- Documentation
- Space planning
- Operations management
- Quality management
Certification
- Forklift Operation Certification
- CPR trained
- Class D operators license
Accomplishments
- Earned a Senior Technician role at Alcon in 2021 and held until 2024
- Earned various safety recognition awards at Alcon throughout my employment
References
References available upon request.
Timeline
Warehouse Manager
Job Squad Inc.
03.2025 - 08.2026
Senior Lead Technician
Alcon Manufacturing
03.2018 - 07.2024
Huntington High School