Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Schilling

Honesdale

Summary

Proven to excel in varied roles, from a meticulous Groundskeeper at Glen Dyberry Association to a compassionate Assistant at Hessling Funeral Home, I bring a blend of hard skills like efficient grounds maintenance and soft skills such as exceptional customer service. My adaptability and detail-oriented approach have consistently enhanced property value and client satisfaction, showcasing a dedicated work ethic and effective communication in every task.

Overview

11
11
years of professional experience

Work History

Groundskeeper

Glen Dyberry Association
05.2024 - Current
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
  • Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
  • Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
  • Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
  • Managed comprehensive grounds maintenance schedules for optimal productivity and costeffectiveness.
  • Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
  • Exhibited punctuality and reliability in completing assigned duties according to established deadlines without compromising quality standards.
  • Increased property value by implementing seasonal landscape designs and installations.
  • Streamlined groundskeeping processes, introducing efficient tool and equipment management.
  • Reduced safety hazards by promptly removing debris and snow from walkways and communal areas.
  • Enhanced visual appeal of property by meticulously maintaining lawns, flower beds, and hedges.
  • Improved property aesthetics, performed seasonal planting, and mulching.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Cut trees and shrubs to shape and maintain landscape.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
  • Utilized lawn striping methods for healthy grass growing and appearance.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Maintained gardening tools by replacing blades and fluids.

Assistant to the Funeral Director

Hessling Funeral Home
01.2016 - Current
  • Increased efficiency in scheduling funerals by implementing an organized calendar system.
  • Assisted in the creation of personalized memorial materials such as prayer cards, photo collages, and tribute videos – ensuring a lasting memory for families.
  • Maintained cleanliness of funeral home facilities-ensuring a comfortable environment for mourning guests.
  • Assisted in preparing deceased individuals for burial or cremation, maintaining a respectful environment at all times.
  • Provided exceptional customer service while managing phone calls, emails, and walk-in inquiries from clients and vendors alike.
  • Ensured compliance with state regulations and industry standards through diligent adherence to proper procedures and protocols.
  • Facilitated the completion of necessary paperwork for families, easing their administrative burden during a difficult time.
  • Managed the transportation of deceased individuals from place of death to funeral home-coordinating with external transport providers as needed.
  • Managed inventory of funeral merchandise including caskets, urns, floral displays, among others – ensuring adequate stock levels were maintained.
  • Served as point of contact for external partners like cemetery officials or clergy members-coordinating schedules effectively.
  • Improved family satisfaction by providing compassionate assistance during funeral planning and visitation arrangements.
  • Supported the Funeral Director in organizing and executing funeral services, ensuring seamless operations for grieving families.
  • Streamlined communication between bereaved families and Funeral Director by serving as an effective liaison.
  • Enhanced client experience by addressing inquiries and concerns promptly and professionally.
  • Coordinated logistics with other service providers such as florists, musicians, and caterers to ensure smooth event execution.
  • Contributed to a positive working atmosphere by fostering strong relationships with colleagues and staff members.
  • Demonstrated empathy towards grieving families while guiding them through final disposition options-maintaining professional boundaries.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Closed and secured caskets and led funeral corteges to churches and burial sites.
  • Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
  • Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Discussed nature of funeral service, disposition of remains and funeral costs with family members.
  • Secured and filed burial permits and made funeral arrangements.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Laborer

Killam Construction Inc.
10.2013 - 12.2015
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
  • Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
  • Bolstered team morale with a positive attitude and willingness to help others when needed.
  • Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
  • Enhanced project timelines by collaborating effectively with team members on various tasks.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Provided labor support to carpenters, masons and other skilled trades.

Education

Associate of Arts - General Studies

Sullivan County Community College
Loch Sheldrake, NY
05-2013

High School Diploma -

Wayne Highlands High School
Honesdale, PA
06-2010

Skills

  • Dedicated work ethic
  • Detail-oriented
  • Effective communication
  • Adaptability and dependability

Timeline

Groundskeeper

Glen Dyberry Association
05.2024 - Current

Assistant to the Funeral Director

Hessling Funeral Home
01.2016 - Current

Laborer

Killam Construction Inc.
10.2013 - 12.2015

Associate of Arts - General Studies

Sullivan County Community College

High School Diploma -

Wayne Highlands High School

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