Customer oriented background from years of customer service based positions. Very organized and detail oriented. Driven to succeed no matter the costs and looking to make a difference. Fast learner and able to work and learn under pressure.
Overview
5
5
years of professional experience
Work History
Merchandising Specialist
American Outdoor Brands
05.2023 - Current
Maximization of the end consumer engagement, conversion to purchase and overall experience while shopping or considering our brands.
Collaborate with Brand Management, Creative, e-Commerce and Sales teams to identify new content needs and opportunities to ensure that produced content is meeting the overall business objectives.
Manage and research omnichannel experience across all brands and find new opportunities for merchandising.
Execute Amazon Vine initiatives, A+ page initiatives, online customer advertising and other content related enhancements through similar customer channels.
Navigate and manage both Seller and Vendor Central platforms and be able to communicate and facilitate necessary changes to catalogs, inventory, product information and content.
Collaborate with Brand Management and e-Commerce to ensure website content, social media content and other cross-functionally managed merchandising aligns with merchandising across all platforms.
Research competitive landscapes and provide regular updates to the Merchandising Manager based on emerging trends in the marketing channels.
Established strong vendor relationships to maintain and support business.
Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
Build online stores/graphics to drive customer engagement and traffic.
Marketing Intern
Leatherman Tool Group Inc
08.2022 - 02.2023
Created proposals and organized documentation to support marketing staff.
Measured and reported results of marketing initiatives.
Performed market analysis and researched latest trends.
Worked hands on with retailers who sell to check that web experience was positive and accurate throughout their sites through website audit.
Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
Built strong understanding of product knowledge.
Contributed to mock-ups, email campaigns, and social media content.
Bartender
The Outfit
06.2019 - 05.2022
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Customer Consultant Intern
Skyward
06.2021 - 12.2021
Collaborated with teams to define, strategize and implement various web strategies.
Organized and detail-oriented with strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Passionate about learning and committed to continual improvement.
Demonstrated high level of initiative and creativity while tackling difficult tasks.
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
University Centers Student Director
UWSP Student Government Organization
05.2020 - 05.2021
Established and ran two committees for on campus student organizations.
Established and updated objectives and tools for overall program and each department to enhance operations.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proved successful working within tight deadlines and a fast-paced environment.
Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency.
Equipment and Scheduling Coordinator
UWSP Student Government Organization
03.2019 - 05.2020
Schedule and oversee travel for twenty-two different student organizations.
Organize travel and purchases and coordinate documentation.
Created and distributed agendas and other materials for scheduled meetings.
Created detailed calendars for staff members to support deadline management and milestone achievement.
Education
Bachelor's - Business Management And Marketing
University of Wisconsin-Stevens Point
Stevens Point, WI
High School Diploma -
Neenah High School
Neenah, WI
Skills
Microsoft Office
Google Drive Services
Planogram
Sketchup
Keyshot
DAM/BYNDER/WIDEN
Amazon Ads
Vendor & Seller Central
D365
PowerBI
Adobe Illustrator, Photoshop, Acrobat, Premiere Pro