Jacob Seale
Vancouver,WA
Summary
Dynamic individual with hands-on experience in Sales and fast paced environments with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
Roof Technician
Northwest Roof Maintenance
03.2024 - Current
- Supported team in diagnosing roof issues, contributing to timely repairs and customer satisfaction.
- Participated in training sessions on roofing techniques and safety measures.
- Collaborated with experienced technicians to enhance understanding of roof structures and materials.
- Conducted inspections under supervision to identify potential leaks or damage on roofs.
- Maintained cleanliness and organization of work area, promoting a safe working environment.
- Adapted quickly to new tools and processes, demonstrating eagerness to learn within the role.
- Assisted in installation and repair of roofing systems, ensuring adherence to safety protocols.
- Developed strong customer relationships through effective communication and personalized service.
- Collaborated with team members to optimize sales strategies and processes.
- Achieved consistent sales growth by implementing targeted promotions and upselling techniques.
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
Roof Technician
Northwest Softwash
01.2022 - 03.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Developed strong time management skills by consistently meeting or exceeding deadlines for multiple projects simultaneously without sacrificing quality or customer satisfaction.
- Assisted in training new hires on proper roof installation techniques and safety protocols, improving overall team performance.
Server
Big John's
01.2018 - 12.2022
- Provided exceptional customer service by promptly addressing guest inquiries and resolving issues.
- Managed multiple tables efficiently, ensuring timely order delivery and enhancing guest satisfaction.
- Communicated effectively with kitchen staff to ensure accurate food preparation and presentation.
- Assisted in training new servers on menu items, service standards, and best practices.
- Maintained cleanliness of dining area, adhering to health and safety regulations consistently.
- Implemented suggestions for improving workflow, resulting in a more streamlined service process.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Collaborated with team members to execute special events, enhancing overall dining experience for guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
BBA - Business Economics
Blue Mountain Community College
Pendleton, ORSkills
- Safety compliance
- Ventilation systems
- Ladder safety awareness
- Roof installation expertise
- Asphalt shingle mastery
- Commission-based sales
- Advertising sales
- Sales team development
- Sales goal achievement
- Customer service
- Menu memorization
- Memory retention
Timeline
Roof Technician
Northwest Roof Maintenance
03.2024 - Current
Roof Technician
Northwest Softwash
01.2022 - 03.2024
Server
Big John's
01.2018 - 12.2022
BBA - Business Economics
Blue Mountain Community College