Highly driven individual with 9 years of experience in management, problem solving, and customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
10
10
years of professional experience
Work History
Bread Delivery Driver
Pepperidge Farm
06.2024 - Current
Efficiently managed multiple tasks simultaneously, such as tracking inventory, driving, and communicating with customers.
Maintained a professional demeanor at all times while representing the company and interacting with clients during deliveries.
Improved delivery efficiency by optimizing routes and scheduling pickups and deliveries.
Completed accurate paperwork for each delivery, maintaining detailed records of transactions for future reference.
General Manager
Highmark Brewery
10.2017 - 08.2024
Managed all aspects of daily business operations including staffing, scheduling, inventory control, customer service and sales by use of consistent and effective communication
Maintained relationships with vendors to coordinate symbiotic success
Created a positive work environment by developing team building activities that encouraged collaboration among departments
Designed sales and service strategies to improve revenue and retention
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
Developed marketing strategies designed to increase brand awareness within target markets to increase sales and clientele
Department Manager
Food Lion
06.2014 - 09.2017
Lead and manage a team of 4-6 employees in the Department, ensuring that all tasks are completed efficiently and on time
Ensured compliance with all safety regulations in the workplace
Resolved customer complaints promptly and professionally in order to maintain good relationships
Provided technical support as needed when troubleshooting issues related to equipment or software
Handled shift overstock, restocking and inventory control
Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building