Jacob S. Emrich
Port Saint Lucie,Florida
Summary
Experienced and passionate dancer with a solid background in choreography and dance techniques. Proven track record of leading students to achieve competitive victories and personal growth. Skilled in teaching complex routines while creating a positive and nurturing learning environment. Committed to inspiring others through the art of dance and dedicated to continuous professional development.
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
5
5
years of professional experience
Work History
Dance Coach
St. Lucie Dance and Theater
01.2020 - Current
- Scheduled practice sessions with individual dancers to focus on skill-building
- Supported dancers in coordinating strength and conditioning training outside of routine practice
- Attended competitive team events and provided guidance and recommendations to dancers
- Edited music selections appropriate to skills and abilities of learners
- Choreographed and coached Hip Hop, Tap, Jazz and Contemporary performances, including solos, duets, and groups
- Prepared competitive pieces for dance performances and helped performers master routines
Dance Coach
Ultimate All Stars
07.2023 - 09.2023
- Scheduled practice sessions with individual dancers to focus on skill-building
- Supported dancers in coordinating strength and conditioning training outside of routine practice
- Choreographed and coached Hip Hop, Jazz, Tap, and Contemporary performances, including solos, duets, and groups
- Edited music selections appropriate to skills and abilities of learners
- Prepared competitive pieces for dance performances and helped performers master routines
- Attended competitive team events and provided guidance and recommendations to dancers
Assistant Store Manager
Spirit Halloween
07.2024 - 11.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
Cashier/Stock Team Lead
Spirit Halloween
07.2023 - 11.2023
- Positioned products on shelves and used promotional displays to improve product visibility
- Kept shop floor clean, organized and well-signaled
- Unloaded new products, opened containers and routed products to sales floor or storage locations
- Lifted and safely carried up to 30lbs to overhead height
- Replenished new items and restocks to keep displays full for customers
- Used available space properly to keep stockroom neat and orderly
- Assisted customers with locating, carrying and purchasing items
- Smiled and greeted customers in and around store to enhance customer experience
- Restocked shelves and organized merchandise to facilitate easy customer navigation and contribute to positive shopping experience
- Reduced warehouse hazards by disposing of trash and debris
- Helped customers move heavy items and packages to vehicles
- Prepared sales floor for new promotions by building and moving displays
- Unpacked, tagged and stocked merchandise for sale on main floor
- Adhered to cash handling policies and procedures
- Promoted store loyalty programs, credit cards and protection plans to guests
- Paid attention to surroundings to best serve customers and prevent shrink
- Greeted customers with prompt and friendly service
- Maintained knowledge of current products and proper pricing
- Maintained high customer satisfaction levels by going extra mile to personalize service
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Processed cash register transactions on POS and provided correct change
- Returned non-purchased products to shelves, maintaining strong visual merchandising
- Kept up high pace to minimize customer wait times at checkout
- Answered questions regarding special and seasonal products
- Cleaned and sanitized checkouts and other high-touch surfaces
- Set up merchandise displays, including endcaps, floor displays and aisles
- Provided customers with outstanding customer service exceeding store expectations
- Maintained clear checkout area for tidy presentation
- Assisted customers with locating hard-to-find items
Education
High School Diploma -
Port Saint Lucie High
Port Saint Lucie05-2024
Skills
- Agility Enhancement
- Fitness Stamina Improvement
- Effective Emotional Expression
- Effective Stage Presence
- Physical conditioning
- Performance coaching
Timeline
Assistant Store Manager
Spirit Halloween
07.2024 - 11.2024
Cashier/Stock Team Lead
Spirit Halloween
07.2023 - 11.2023
Dance Coach
Ultimate All Stars
07.2023 - 09.2023
Dance Coach
St. Lucie Dance and Theater
01.2020 - Current
High School Diploma -
Port Saint Lucie High
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