Jacob Seymour
Danbury,CT
Summary
Customer-focused Front of House Team Member with 3 years of experience in every front area. Responsible and motivated student ready to apply education in the workplace. Able to provide tech support, handle challenging work, and excellent time management skills. Possessing a solid foundation in customer service and hospitality, I am keen to expand my skill set of the cybersecurity industry.
Overview
6
6
years of professional experience
Work History
Front of House Worker
Chick-Fil-A
Danbury
01.2021 - Current
- Balance working in a fast-paced environment while making customers feel welcomed
- Excels in fast-paced, high-stress situations for long hours
- Empowered to take the initiative to fix any customer issues without manager assistance.
- Assisted in training new front-of-house staff members.
Stocker/ Cashier
Brett's True Value
Vails Gate
03.2019 - 07.2020
- Learned how to properly discount items based on previous sales and purchases.
- Maintained accurate inventory records through manual systems and or computerized databases.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Busboy
Painter's Tavern
Cornwall
02.2018 - 01.2019
- Set up stations and collect all necessary supplies to prepare menu for service
- Acted as a critical line of communication between waiting staff and the kitchen.
Education
Bachelor of Science - Cybersecurity
Western Connecticut State University
05.2025
High School Diploma -
Cornwall Central High School
06.2021
Skills
- Technical Support
- Can operate Microsoft Office programs
- Experienced with customer service
- Works well with others
- Fast learner
- Competent in coding Cobol
- Works well under stress
- Can create flow charts using VISIO
- Proficient in Wireshark, ProDiscover, and OSForensics for data forensics and analysis
- Good time management
- Hardware Troubleshooting
- Software Troubleshooting
- Website Design Experience
- Team Coordination
- Organizational Skills
- Computer Maintenance
- Attention to Detail
- Staff Training
- Conflict Resolution
- Preventive Maintenance
Timeline
Front of House Worker
Chick-Fil-A
01.2021 - Current
Stocker/ Cashier
Brett's True Value
03.2019 - 07.2020
Busboy
Painter's Tavern
02.2018 - 01.2019
Bachelor of Science - Cybersecurity
Western Connecticut State University
High School Diploma -
Cornwall Central High School