Jacob Shah
Merrimack,NH
Summary
Reliable, top-notch sales professional with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
Equinox
01.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and oversaw multiple departments.
- Managed team schedule with eye for coverage needs and individual strengths.
- Collaborated with upper management to implement continuous improvements and exceed team sales goals.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Built relationships with customers and community to establish long-term business growth.
Team Leader, Sales Operations
Condominium Travel Club
07.2023 - Current
- Trained team members in proper data entry and contract execution within available electronic tools and platforms, demonstrating streamlined sales practices.
- Pointed out process bottlenecks and inconsistencies to upper management, facilitating continuous process improvement to eliminate standard procedures hindering successful sales tactics.
- Assigned sales organization objectives to sales team members in accordance with production schedule to meet business volume demands.
- Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
Talent Acquisition Manager (Temporary)
Automated Health Systems
05.2023 - 08.2023
- Increased team results by leveraging metrics to track recruitment activities against goals
- Coached hiring managers on best practices, processes and tools for achieving talent acquisition results
- Prepared and executed innovative and forward-thinking recruiting strategies
- Addressed employee relations issues, harassment allegations and work complaints
- Helped build, maintain and revise HR policies, standards and documentation
- Organized and conducted orientation sessions, job skills training and employee development initiatives
- Advertised open positions on industry-specific job boards and social media platforms
- Interpreted and explained human resources policies, standards and regulations.
AVP Of Recruitment
GQR Global Markets
06.2022 - 04.2023
- Conduct Full Cycle Recruitment Process for up to 10 clients at a time
- Utilized multiple CRM Services such as Bullhorn, Salesforce, and LinkedIn Recruiter
- Worked with hiring manager to develop candidate criteria and target recruitment strategies
- Met staffing objectives using excellent recruitment strategies and detailed evaluations of job candidates
- Used sales tactics and client relationship building techniques to reach monthly, quarterly and annual sales goals.
- Pursued additional sales opportunities within current customer base to expand sales.
Account Manager
Michael Page International
12.2021 - 06.2022
- Posted job listings in LinkedIn, Indeed and Monster to acquire more applicants
- Would help maintain relationships with existing clients throughout the recruitment process
- Maintained a productive, diverse candidate pipeline to meet present and future recruitment needs
- Delivered and drove recruiting goals by interviewing 60+ candidates monthly
- Was one of the top recruiters on the candidate side within 6 months of starting
- Utilized multiple CRM services on a day-to-day basis.
Sales Manager
Apollo Solutions Inc
02.2019 - 11.2021
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
Sales Manager
Primus Management Group
05.2017 - 02.2019
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Built lasting relationships with clients through outstanding customer service interactions.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Led sales region to increase sales and boost team morale.
- Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
Education
Bachelor of Science - Business, Marketing and Management -
University of New Hampshire
Durham, NH05.2018
Skills
- Sales objectives
- Sales closing
- Sales Coaching
- Sales team training
- Pipeline Management
- Lead Generation
Timeline
Assistant General Manager
Equinox
01.2024 - Current
Team Leader, Sales Operations
Condominium Travel Club
07.2023 - Current
Talent Acquisition Manager (Temporary)
Automated Health Systems
05.2023 - 08.2023
AVP Of Recruitment
GQR Global Markets
06.2022 - 04.2023
Account Manager
Michael Page International
12.2021 - 06.2022
Sales Manager
Apollo Solutions Inc
02.2019 - 11.2021
Sales Manager
Primus Management Group
05.2017 - 02.2019
Bachelor of Science - Business, Marketing and Management -
University of New Hampshire