Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Sheehan

Loves Park,IL

Summary

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in [Desired Position] role.

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member

Raising Cane's
03.2025 - Current
  • Prepared ingredients and food items according to recipes and established standards
  • Maintained a clean and organized work area, ensuring compliance with health and safety regulations
  • Assisted in inventory management by monitoring stock levels, conducting regular audits, and placing orders as needed
  • Collaborated with the kitchen team to ensure timely preparation of dishes during peak hours
  • Followed proper food handling procedures to prevent cross-contamination and maintain quality standards
  • Adhered to portion control guidelines to minimize waste while maintaining consistent plate presentation
  • Assisted in receiving deliveries, inspecting products for quality, accuracy, and freshness
  • Worked closely with chefs to coordinate timing of food preparation for efficient service flow
  • Managed multiple tasks simultaneously in a fast-paced environment without compromising attention to detail or quality of work
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Operated kitchen equipment efficiently, adhering to safety and sanitation protocols.

Barporter

Hard Rock Casino
11.2024 - 02.2025
  • Maintained cleanliness and organization of bar area, ensuring efficient service during peak hours.
  • Assisted bartenders in preparing and serving beverages, enhancing customer satisfaction through prompt service.
  • Stocked and restocked supplies, optimizing bar operations by minimizing downtime during busy shifts.
  • Monitored inventory levels, contributing to accurate ordering and reducing waste in beverage management.

General Manager in Training

Dairy Queen Grill & Chill
04.2023 - 09.2024
  • Coordinated daily operations to ensure efficient workflow and high-quality service delivery.
  • Assisted in managing team performance through regular feedback and training sessions.
  • Implemented operational procedures to enhance productivity and streamline processes.
  • Monitored inventory levels, facilitating timely restocking and minimizing shortages.

Food Champion

Taco Bell
01.2022 - 12.2022
  • Maintained a clean and organized kitchen environment, adhering to sanitation standards at all times
  • Closely monitored food preparation processes to guarantee consistency in taste, presentation, and portion sizes
  • Collaborated with front-of-house staff to address customer inquiries or special dietary requests effectively
  • Demonstrated expertise in various cooking techniques such as grilling, sautéing, baking, etc
  • Leveraged knowledge of allergens and dietary restrictions when creating menus or assisting customers with their orders
  • Crew Member
  • Prepared food items following established recipes and safety guidelines.
  • Ensured cleanliness and organization of workstations to enhance efficiency.

Education

GED -

Homeschooling-Remote
03.2023

Skills

  • Food Service
  • Sales
  • Leadership
  • Serving Experience
  • Restaurant experience
  • Customer service
  • Retail sales (4 years)
  • Cash handling
  • POS
  • Cash register
  • Food Preparation
  • Cleaning Experience
  • Food Safety
  • Food industry
  • Cooking
  • English
  • Food Handling
  • Busser
  • Meal Preparation
  • Communication skills
  • Kitchen Experience
  • Quick service & fast food restaurant
  • Serving
  • Experience working with students
  • Porter Experience
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

Certification

Food Handler Certification

Timeline

Crew Member

Raising Cane's
03.2025 - Current

Barporter

Hard Rock Casino
11.2024 - 02.2025

General Manager in Training

Dairy Queen Grill & Chill
04.2023 - 09.2024

Food Champion

Taco Bell
01.2022 - 12.2022

GED -

Homeschooling-Remote
Jacob Sheehan