Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Jacob Shell

Broken Arrow ,OK

Summary

Dynamic District Manager with a proven track record at Doc's Food Stores Inc, excelling in team leadership and operational efficiency. Successfully boosted district sales through strategic marketing and talent acquisition, while fostering a collaborative work environment. Expert in financial planning, ensuring compliance and driving growth in competitive markets.

Overview

13
13
years of professional experience

Work History

District Supervisor

Doc's Food Stores Inc
06.2012 - Current
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
  • Monitored competitor activity, adapting strategies to maintain competitive advantage.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

Store Manager

Docs Food Stores Ince
08.2013 - 12.2016
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Assistant Manager

Docs Food Stores Inc
06.2012 - 08.2013
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Business Management

Oklahoma State University
Stillwater, OK
05-2012

Skills

  • Team leadership
  • Talent acquisition
  • Long-term planning
  • Customer engagement
  • Operational efficiency management
  • Financial planning

Accomplishments

  • Supervised team of 11 store Managers and 400 staff members.

Languages

English

Timeline

Store Manager

Docs Food Stores Ince
08.2013 - 12.2016

District Supervisor

Doc's Food Stores Inc
06.2012 - Current

Assistant Manager

Docs Food Stores Inc
06.2012 - 08.2013

Business Management

Oklahoma State University

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