Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Jacob Shinneman

Newberg,OR

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Fast Food Team LeaderFast Food WorkerBasketball Referee

Work Type

Full TimeContract WorkGig WorkConsultingSeasonal Work

Location Preference

On-Site
Location: Newberg, OR, USSherwood, ORTigard, ORTualatin, OR
Open to relocation: Yes

Important To Me

Career advancementCompany CultureFlexible work hours

Summary

Results-oriented Fast Food Team Leader with expertise in supervising operational efficiency and staff training. Skilled in implementing process improvements that enhance service speed and foster a positive work environment, ultimately driving customer satisfaction.

Overview

4
4
years of professional experience

Work History

Fast Food Team Leader

Superdeluxe
Sherwood, OR
06.2022 - Current
  • Supervised team performance to ensure operational efficiency and adherence to quality standards.
  • Trained and mentored new employees, fostering a collaborative work environment.
  • Promoted a positive work culture by encouraging open communication among team members and recognizing accomplishments regularly.
  • Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
  • Trained newly hired employees on routine tasks and customer service.
  • Implemented process improvements that enhanced service speed and customer satisfaction.
  • Resolved customer complaints effectively, maintaining high service standards and satisfaction rates.
  • Monitored food safety protocols, ensuring compliance with health regulations and guidelines.
  • Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
  • Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
  • Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
  • Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
  • Reduced wait times for customers by streamlining the order-taking process and effectively delegating tasks to team members.

Education

Associate of Science - Business

Portland Community College
Portland, OR
03-2025

Skills

  • Team motivation
  • Complaint handling
  • Staff training and development
  • Food safety
  • Accustomed to shift work
  • Customer service
  • Fast and efficient service worker
  • Valid [state] driver's license
  • Comfortable standing for long time periods
  • Reliable team worker
  • Team collaboration

Timeline

Fast Food Team Leader

Superdeluxe
06.2022 - Current

Associate of Science - Business

Portland Community College

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Jacob Shinneman