Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacob Siagel

3149 Whispering Trails Ave. Winter Haven,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Jimmy John's
Canonsburg, PA
09.2021 - 01.2024
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Identified cost-saving measures that could be implemented without compromising quality standards.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Shift Leader

Dunkin' Donuts
Pittsburgh, PA
08.2020 - 09.2021
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
  • Delegated tasks to employees and monitored activities and task completion.

Education

High School Diploma -

Upper St. Clair
Pittsburgh
06-2022

Skills

  • Customer Service
  • Creative Thinking
  • Attention to Detail
  • Inventory Management
  • Time Management
  • Verbal and Written Communication
  • Self-Motivated
  • Product and Service Knowledge
  • Customer Relations
  • Staff Development
  • Policy Enforcement

Languages

English
Full Professional

Timeline

Assistant Manager

Jimmy John's
09.2021 - 01.2024

Shift Leader

Dunkin' Donuts
08.2020 - 09.2021

High School Diploma -

Upper St. Clair
Jacob Siagel