Jacob Siegel
Sales Associate
Summary
Highly experienced in both team oriented and individualized work settings that aim to present professionalism in all work environments. Customer satisfaction has always been important to me as I have been told by many of my overseers that my impression on them matters; If a solid first experience is made, they are likely to return in search of the same high level service. Furthermore, I aim to bring a positive attitude to any work setting that ultimately draws my co-workers and customers together leading to an ultimately enjoyable experience.
Overview
5
5
years of professional experience
Work History
Sales Associate
Pepper Palace
Wrentham, MA
06.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained records related to sales, returns and inventory availability.
- Prepared large cash deposits with zero discrepancies.
Sales Associate
Old Navy
Wrentham, MA
09.2020 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Tracked stock using company inventory management software.
General Merchandiser
Target
North Attleboro, MA
10.2018 - 09.2020
- Pushed and stocked product in multiple departments and consistently met time targets.
- Kept sales floor clean, neat and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Rotated stock correctly to minimize spoilage and waste.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Greeted customers and directed to requested products.
- Followed orders precisely for correct items, sizes and quantities.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Stocked designated items on shelves, end caps and displays.
- Interacted with guests in friendly and knowledgeable way.
Ice Cream Maker
Ice Cream Machine
Cumberland, RI
11.2017 - 10.2018
- Kept work area tidy and sanitary, promptly addressing spills and other messes.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Kept work areas clean, neat and organized to promote safety, productivity and team success.
- Chose, inspected, weighed and measured ingredients for each production run.
- Cleaned and sterilized factory processing containers and work areas to keep foods safe.
- Followed instructions and processes to maintain food and beverage integrity.
- Maintained optimal safety levels by cleaning and sterilizing vats and processing equipment between every batch.
- Adhered to strict food safety and health practices to prevent such illnesses as E.coli and listeria from contaminating products.
- Documented batch production information such as ingredients and amounts, cycle times and temperatures observed.
- Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures.
- Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.
- Unloaded completed batches from machinery, packaged for shipment and transported with equipment such as forklifts and hand trucks.
- Adjusted equipment during runs to maintain optimal settings and achieve high-quality products.
- Worked with large vats, paddles and agitators to blend, mix and heat raw materials.
- Sorted final products according to specified regulatory, customer or company standards.
- Prepared mixtures by properly filling kettles, pressure cookers and other processing containers with exact ingredients in accurate proportions.
- Assessed issues with faulty equipment and utilized troubleshooting methods to alleviate problems and restore optimal production levels.
- Tested raw materials and products to determine moisture, acidity and other levels.
Property Maintenance Worker
Phantom Farms
Cumberland, RI
04.2017 - 11.2017
- Worked with diverse types of weather and ground conditions.
- Maintaining orchard by picking up debris and fruit droppings from trees
- Mowed and trimmed lawn on entire property
- bagged fruits/other products for selling in store
- Painted and refurbished parts of property that were worn down
Education
High School Diploma -
Cumberland High School
Cumberland, RI05.2020
Skills
- Stockroom Maintenance
- Department Resets
- Retail Effectiveness
- Critical Thinking
- New Merchandise Presentation
- Company Standards
- Store Merchandising
- Store Displays
- Product Recommendations
- Stockroom Rotation
- Seasonal Promotions
- Time Management
- Product Quality Determination
- Store Opening and Closing
- Sales Expertise
- Teamwork and Collaboration
- Customer Service
- Closing Procedures
Timeline
Sales Associate
Pepper Palace
06.2021 - Current
Sales Associate
Old Navy
09.2020 - 06.2021
General Merchandiser
Target
10.2018 - 09.2020
Ice Cream Maker
Ice Cream Machine
11.2017 - 10.2018
Property Maintenance Worker
Phantom Farms
04.2017 - 11.2017
High School Diploma -
Cumberland High School
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