Summary
Overview
Work History
Education
Skills
References
Extracurricular Activities
Volunteer Experience
Timeline
Generic

Jacob Silva

Helotes,TX

Summary

Experienced in customer complaint resolution, inventory management and ordering/ restocking, restaurant cleanliness, and finally ready to train to become assistant manager with proper orientation and general training period. Motivated, efficient worker and brings a good atmosphere to store. Excellent time management, quick thinking and general problem resolution to various issues regarding employees, stock, customer inquiries, cleaning, and closing preparations. Excellent communication, responsible student with good judgment, time management, and a flexible schedule. I can be relied upon to help your company achieve its goals and will do my best to make sure my performance is at its best.

Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.

Overview

2
2
years of professional experience

Work History

SHIFT LEADER

Playa Bowls
08.2023 - 07.2024
  • Trained new employees in job duties, safety procedures, and company policies
  • Managed store closing and opening procedures to ensure safety and security
  • Assisted customers with inquiries, orders and complaints in a timely manner
  • Supervised store employees ensure procedures are done in an effective and timely manner
  • Managed inventory levels and minimized loss, following company guidelines

Volunteer

CYO Sports
09.2022 - 04.2024
  • Managed cash register at Basketball games, frequent cash handling and money counting as well as troubleshooting credit card readers
  • Good leadership and trainer to new volunteers

Education

COLLEGE EDUCATION -

Northwest Vista Alamo Community College
San Antonio, TX
06-2026

HIGH SCHOOL DIPLOMA -

Sandra Day O'Connor High School
06.2024

Skills

  • Issue Resolution
  • Inventory Keeping
  • Quality Inspections
  • Multitasking Abilities
  • Leadership
  • Early Arrival
  • Professional Appearance
  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Customer service focus
  • Training Assistance

References

Marco Ochoa, Previous General Manager, (210) 606-7354

Extracurricular Activities

National Honor Society and Volunteer at Our Lady of Guadalupe Catholic Church

Volunteer Experience

CASHIER, CYO Sports, Helotes, TX, 09/01/22, 04/30/24, Managed cash register at Basketball games, frequent cash handling and money counting as well as troubleshooting credit card readers., Good leadership and trainer to new volunteers.

Timeline

SHIFT LEADER

Playa Bowls
08.2023 - 07.2024

Volunteer

CYO Sports
09.2022 - 04.2024

COLLEGE EDUCATION -

Northwest Vista Alamo Community College

HIGH SCHOOL DIPLOMA -

Sandra Day O'Connor High School
Jacob Silva