Summary
Overview
Work History
Education
Skills
Accomplishments
Attributes
Timeline
Generic

Jacob Skinner

Summary

Motivated and customer-focused retail professional with over three years of experience at Bunnings Warehouse, specializing in customer service, product assistance, and maintaining organized store environments. Proven ability to engage with customers, provide expert advice, and ensure a seamless shopping experience. Currently pursuing a Bachelor of Civil Engineering (Honours) at Queensland University of Technology, demonstrating strong problem-solving, time management, and teamwork skills. Recognized for reliability, work ethic, and ability to adapt quickly in fast-paced environments. Ready to leverage communication and organizational skills to contribute effectively in retail and service-oriented roles.

Overview

3
3
years of professional experience

Work History

Retail Worker

Bunnings Warehouse
10.2021 - Current
  • Assisted customers by locating products, providing recommendations, and offering expert advice.
  • Maintained an organized and well-stocked sales floor while ensuring neat displays.
  • Collected multiple customer service badges for exceptional service and support.


Expert Badges Earned:

  • Tools Expert
  • Hardware & Fixing Expert
  • Homewares & Storage Expert
  • Plumbing Expert

Education

Bachelor of Science - Bachelor of Civil Engineering (Honours)

Queensland University of Technology
12-2026

High School Diploma -

Kelvin Grove State College
01-2021

Certificate - Certificate II in Engineering Pathways

Kelvin Grove State College - Blue Dog
10-2021

Skills

  • Customer Service & Assistance
  • Problem-Solving
  • Time Management & Multitasking
  • Communication & Team Collaboration
  • Reliability & Work Ethic

Accomplishments

  • Completed a First Aid Certificate
  • Patrol Leader in Scouts. As part of this role I completed the following: Planned and lead weekly activities, Planned and helped lead 2 competitive hikes of over 15kms each as well as numerous camps ranging from 2-4 nights, Active member in fundraising which includes delivering phone books to the local area and manning regular sausage sizzles at Bunnings, Helped form a new local Venturer Unit of which I am an active member
  • Currently doing a Cert II in Engineering Pathways

Attributes

  • Strong Communicator, I communicate well with my colleagues. I pride myself on being professional in the way I communicate with the people I deal with on a daily basis, and make sure I reflect that on a personal level.
  • Reliable, I am reliable with the commitments I have, whether it be punctuality or completing tasks within a set time frame, to above the expected standard.
  • Flexible, I understand the importance of being flexible in a high paced workplace, am adaptable to last minute demands and changes within the working environment.

Timeline

Retail Worker

Bunnings Warehouse
10.2021 - Current

Bachelor of Science - Bachelor of Civil Engineering (Honours)

Queensland University of Technology

High School Diploma -

Kelvin Grove State College

Certificate - Certificate II in Engineering Pathways

Kelvin Grove State College - Blue Dog
Jacob Skinner