Jacob Slaven
San Angelo,TX
Summary
Dynamic professional with a proven track record at Outback Steakhouse, excelling in high-pressure environments and enhancing customer satisfaction through exceptional guest relations and table assignment coordination. Skilled in multitasking and effective time management, demonstrating adaptability and a strong sense of personal responsibility. Expert in customer service and team collaboration, consistently achieving positive outcomes. High-energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits, and customer desires. Calm and level-headed in all types of situations.
Overview
2
2
years of professional experience
Work History
Outback Host
Outback Steakhouse
05.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
HTeaO
HTeaO
04.2022 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - Psychology
Angelo State University
San Angelo, TXHigh School Diploma -
Wall Highschool
San Angelo05.2022
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- Detail Oriented
- Telephone reception
- Guest Relations
- Table Assignment Coordination
- Effective Multitasking
Timeline
Outback Host
Outback Steakhouse
05.2023 - Current
HTeaO
HTeaO
04.2022 - 03.2023
No Degree - Psychology
Angelo State University
High School Diploma -
Wall Highschool