Jacob Smith
Ellsworth,IL
Summary
Confident Firefighter who works effectively as part of cohesive team. Highly trained individual with great mechanical aptitude and background in medical response and fire suppression. Handles issues quickly and resolves conflicts successfully. Communicative Firefighter known for first-rate mechanical aptitude and great integrity. Dependable individual dedicated to enhancing quality of life for citizens and fellow firefighters through productive, safe services. Expertise in providing emergency rescue, performing fire suppression techniques and maintaining fire apparatus and equipment. Certified in FireFighter Basic paired with in-depth knowledge of multiple fire safety programs.
Overview
23
23
years of professional experience
7
7
Certifications
Work History
Fire Fighter
Ellsworth Fire Department
03.2019 - Current
- State Licensed Emergency Medical Responder/First Responder.Responde to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Inspected equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Checked fire and life safety systems and equipment for proper placement at properties.
- Acted quickly to contain hazardous chemicals likely to catch fire, leak or spill.
- Directed evacuations during fires and emergencies to avoid fatalities, injuries, and panic.
General Manager
The Concrete Magic
03.2019 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Sales Manager
Master Services Inc
01.2015 - 03.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Implemented systems and procedures to increase sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sales Associate
Master Services Inc
02.2009 - 01.2015
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maintained organized, presentable merchandise to drive continuous sales.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Stayed knowledgeable on latest Products and service innovations and technological advancements through continuous training.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Created detailed sales presentations to communicate product features and market data.
General Manager
Clarksville Exteriors
05.2000 - 01.2009
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
State License - Fire Science
Illinois Fire Science Institute (IFSI)
Springfield, IL2019
State License - Emergency Medical Responder
McLean County EMS
Bloomington, IL2019
Apprentice - Geological Engineering
Foundation Support Works Institute (FSI)
Papillion, NE2014
High School Diploma -
Family Christian Academy
Madison, TN05.1995
Skills
- Life Support Services
- Incident Safety
- Emergency Communications
- Emergency Response Procedures
- Life and Property Protection
- Fire Safety Regulations
- Mass Casualty Events
- Emergency Medical Treatment
- Critical Thinking
- Complex Problem-Solving
- Fire Response Team Direction
- Patient Care Documentation
- Fire Command Center Management
- First Aid
- First Response Services
- Victim Stabilization
- Fire Control and Elimination
- First Aid Certified
- Trauma Assessments
- Fire Department Procedures
- Facility and Equipment Maintenance
- Fire Inspection Investigations
- Hazardous Material Handling
- Medical Equipment Usage
- Disaster Management
- Wildfire Suppression
- Hazardous Chemical Containment
- Water Supply Management
- Structural Searching
- Construction Quality Standards
- Following Project Plans
- Skip Loaders
- Safety Compliance
- Power Saws
- Project Estimation and Bidding
- Personnel Protection
- Project Management
- Construction Management
- Residential Construction
- Hand and Power Tool Operation
- Safe Work Practices
- Diagram Reading
- Grease and Lubricant Application
- Worksite Safety and Maintenance
- Following Project Plans
- Skip Loaders
- Safety Compliance
- Brush Hogs
- Power Saws
- Project Estimation and Bidding
- Heavy Hauling
- Personnel Protection
- Project Management
- Construction Management
- Residential Construction
- Hand and Power Tool Operation
- Strap and Tarp Regulations
- Team Goals
- Safe Work Practices
- Diagram Reading
- Grease and Lubricant Application
- Worksite Safety and Maintenance
- Shipment Procedures
Certification
- EVOC - Emergency Vehicle Operators Course
- CFR - Certified First Responder
- Licensed Emergency Medical
- HAZWOPER - Hazardous Waste Operations and Emergency Response
- Certified Foundation Structural Inspector
- Geotechnical Soil Load bearing Training
- Certified Emergency Vehicle Operator
Timeline
Fire Fighter
Ellsworth Fire Department
03.2019 - Current
General Manager
The Concrete Magic
03.2019 - Current
Sales Manager
Master Services Inc
01.2015 - 03.2019
Sales Associate
Master Services Inc
02.2009 - 01.2015
General Manager
Clarksville Exteriors
05.2000 - 01.2009
State License - Fire Science
Illinois Fire Science Institute (IFSI)
State License - Emergency Medical Responder
McLean County EMS
Apprentice - Geological Engineering
Foundation Support Works Institute (FSI)
High School Diploma -
Family Christian Academy
- EVOC - Emergency Vehicle Operators Course
- CFR - Certified First Responder
- Licensed Emergency Medical
- HAZWOPER - Hazardous Waste Operations and Emergency Response
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