Jacob Smith
King George,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure the field service technician position. Ready to help the team achieve company goals.
Overview
3
3
years of professional experience
Work History
Entrepreneur
Self-employeed
01.2021 - Current
- Increased customer satisfaction by providing timely and accurate responses to inquiries regarding products and sales.
- Optimized product listings for enhanced visibility in online marketplaces, resulting in increased sales volume.
- Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.
- Analyzed market trends to identify high-demand products, strategically adjusting product offerings to maximize revenue potential.
- Established positive relationships with clients through exceptional customer service skills, leading to repeat business and referrals.
- Maintained an organized storage facility for physical inventory items, ensuring easy access for quick order fulfillment while minimizing damages or loss of goods.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Consistently met deadlines, ensuring clients' homes were cleaned out and emptied.
Shop Assistant Manager
Pressed4Ink
07.2020 - 01.2021
- Maintained a clean and organized shop floor, optimizing space for ease of production
- Collaborated with team members to achieve overall store goals and objectives.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Checked incoming orders and organized new stock.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Enhanced print quality by performing routine maintenance and cleaning on screen printing equipment.
- Streamlined production process by effectively managing ink mixing, color matching, and screen preparation.
- Improved customer satisfaction with timely order fulfillment and consistent print quality.
- Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.
- Maintained a safe work environment by adhering to industry standards and company safety regulations in handling chemicals and equipment.
- Ensured accurate project completion through meticulous attention to detail in alignment, registration, and curing processes.
- Strengthened team productivity by cross-training new staff members in various aspects of the screen-printing process.
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Optimized print results with precise application of emulsion coatings for optimal exposure times and image clarity on screens.
- Prepared, mixed, and loaded screen ink.
- Cleaned, adjusted, and repaired screen printing machines.
- Installed and repositioned screen printing plates and pressure roles.
- Notified the Manager or mechanics of equipment malfunctions.
Education
Associate of Science - General Studies
Rappahannock Community College
Saluda, VA05.2025
High School Diploma -
Homeschooled
King George, VA08.2021
Skills
- Computer Assembly
- Remote Support
- Hardware Upgrades
- Backup Management
- Technical Support
- Hardware Diagnostics
- Peripheral Setup
- Data Recovery
- Hardware Installation
- Software Installation
Timeline
Entrepreneur
Self-employeed
01.2021 - Current
Shop Assistant Manager
Pressed4Ink
07.2020 - 01.2021
Associate of Science - General Studies
Rappahannock Community College
High School Diploma -
Homeschooled