Jacob Smith
Fairview,TN
Summary
Energetic Fitter particularly skilled in fixing pipe leaks and fitting pipes in correct timely and safe fashion. Committed to conducting routine inspections of premises and equipment to prevent hazards and damage. Comfortable using common tools, including hammers, drills, hoists, saws and precision measuring instruments. Organized and detail-oriented plenty of experience's in the maintenance field.
Overview
6
6
years of professional experience
Work History
Driver, Warehouse Orders
Freshpoint
02.2018 - Current
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Checked in with dispatch service and updated with current location.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Delivered goods and products to customer on time and in excellent condition.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Worked directly with customers to assess quality issues, including damage and incompleteness of orders.
- Maintained accurate logs of all deliveries, including drive time and product information.
- Planned and adjusted optimal routes based on traffic and weather conditions, reducing distribution time 25%.
- Obtained customer signatures to complete and process all order paperwork.
Driver
Millcraft Paper
10.2021 - 11.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
- Reduced delivery times with careful planning and route optimization.
- Reduced incidents of late deliveries by implementing effective time-management strategies.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
- Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
- Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
- Improved route efficiency, leading to reduction in average delivery times.
- Improved fuel efficiency by implementing strategic driving routes and practices.
- Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Enhanced team morale by providing support and assistance during peak delivery periods.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Minimized liability by consistently following road rules when driving.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Field Technician
TDOT
09.2020 - 10.2021
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Delivered high-quality work by diligently following standard operating procedures.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Calibrated new and existing equipment for optimal performance.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Ensured optimal performance of critical systems through routine inspections, adjustments, and repairs as needed.
- Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
- Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
- Utilized safety practices with no complaints or accidents.
- Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
- Maintained detailed inventory records for parts used during repairs, aiding efficient supply chain management.
- Collaborated with team members to complete complex installations, ensuring seamless integration with existing infrastructure.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Continuously expanded skill set by pursuing relevant certifications and staying current on industry trends.
- Ensured compliance with safety standards during installation and maintenance tasks, minimizing workplace accidents.
- Worked with diverse types of weather and ground conditions.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Fitter Helper
Grand Fire Protection
04.2019 - 09.2020
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Performed minor wall repair to maintain walls, including installing drywall and repairing and applying wallpaper.
- Inspected and tested machinery and equipment to diagnose malfunctions.
- Operated sledge hammers, shovels, picks, rakes, weed trimmers and leaf blowers to maintain exterior of facility.
- Managed available parts, tools and materials inventory to maintain prompt response capability.
- Used trowels, gauge lines, air hammers, plumb bobs and chisels to set mortar, bricks, blocks and stones.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
East Hickman High School
Lyles, TN4 2016
Skills
- Safety awareness
- Blueprint and schematic understanding
- Mechanical expertise
- Equipment installation
- Hand and power tools
- Documentation
- Safety and compliance
- Problem resolution
- Operational improvement
Certifications and licenses
CLASS A CDL license holder for 4 years
N Endorsement (tanker) on my license
Certified Forklift Operator
CPR Certified
Timeline
Driver
Millcraft Paper
10.2021 - 11.2023
Field Technician
TDOT
09.2020 - 10.2021
Fitter Helper
Grand Fire Protection
04.2019 - 09.2020
Driver, Warehouse Orders
Freshpoint
02.2018 - Current
East Hickman High School
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