Jacob Smith
Minneapolis,MN
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
11
11
years of professional experience
Work History
Kitchen Manager
wrecktangle pizza
Minneapolis, Minnesota
02.2023 - Current
- Developed and implemented kitchen policies, procedures and quality standards.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
Plumber's Assistant
Addison Smith Mechanical Contractor
Carrollton, GA
07.2015 - 12.2024
- Assisted plumber in preparing and laying out materials for plumbing jobs.
- Provided assistance to plumber with installation of pipes, fittings and fixtures.
- Cleaned and maintained tools used by plumber on job sites.
- Transported equipment and materials to job sites as needed.
Manager
Lake Oconee Rental
Eatonton, GA
05.2018 - 02.2023
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Managed shifts in absence of store manager to deliver excellent customer service.
- Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
- Delivered level of service to customers in effort to build upon relationships for future clients.
- Assisted with training and onboarding of sales associates in store operations.
- Interviewed, hired and trained new employees.
- Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
- Supervised staff performing daily activities.
- Developed and implemented kitchen policies, procedures and quality standards.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Analyzed financial data including sales reports, budgeting information and cost analysis reports to make operational decisions.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
Machine Operator
Lee Fabricators
Temple, GA
05.2017 - 05.2018
- Maintained assigned equipment and performed daily inspections to increase equipment lifetime.
- Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
- Controlled material usage to keep costs low.
Sales Associate
Walmart
Carrollton, GA
01.2014 - 04.2014
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Some College (No Degree) - PC Repair Certificate
West Georgia Technical College
La Grange, GAIT Fundamentals For Cybersecurity Specialization
IBM
OnlineSkills
- Staff development
- Issue and conflict resolution
- Supervision
- Work ethic
- Multitasking
- Organizational skills
- Time management
- Reliable and trustworthy
- Flexible
- Data entry
- Communicates Effectively
- Drives Results
- Customer Focus
Timeline
Kitchen Manager
wrecktangle pizza
02.2023 - Current
Manager
Lake Oconee Rental
05.2018 - 02.2023
Machine Operator
Lee Fabricators
05.2017 - 05.2018
Plumber's Assistant
Addison Smith Mechanical Contractor
07.2015 - 12.2024
Sales Associate
Walmart
01.2014 - 04.2014
Some College (No Degree) - PC Repair Certificate
West Georgia Technical College
IT Fundamentals For Cybersecurity Specialization
IBM