Jacob Smith
Winfield
Summary
Developed strong foundation in fast-paced dock environment, emphasizing teamwork, safety, and operational efficiency. Demonstrated skills in equipment handling, inventory management, and problem-solving, seeking to transition into role that leverages these strengths. Looking to bring detail-oriented and proactive approach to new and challenging field.
Overview
3
3
years of professional experience
Work History
Dock Hand
Creekstone Farms Premium Beef
06.2025 - Current
- Operated forklifts and pallet jacks to efficiently transport materials.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Collaborated with team members to streamline shipping and receiving processes.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
- Used hand-held scanners and physical logs to accurately track item movements.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Shift Runner/Manager
McDonald's 11880
05.2024 - 12.2024
- Supervised team members to ensure efficient service during peak hours.
- Received commendation from management for consistently meeting or exceeding shift targets and maintaining high-quality service standards.
- Coordinated shift schedules to optimize staff coverage and operational efficiency.
- Monitored inventory levels and assisted with stock replenishment as needed.
- Trained new employees on customer service protocols and food safety standards.
- Resolved customer complaints promptly to enhance overall satisfaction.
- Managed cash flow during shifts to ensure accurate transactions while minimizing discrepancies or losses.
Crew Member
McDonald's 11880
02.2024 - 05.2024
- Provided exceptional customer service by efficiently handling orders and addressing inquiries.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Operated kitchen equipment, ensuring adherence to safety and cleanliness standards.
- Adapted quickly to changing demands and tasks in fast-paced environment, ensuring operational efficiency.
Education
High-school diploma -
Arkansas City High-school, Winfield High-school, Rocket Online Schools
KS01.2025
Management Certifications - Serve safe, Leadership Training
McDonald's
01.2024
Skills
- Management Skills
- Product Management
- Vehicle Maintenance
- Welding/Wood-Working
- Communication
- Problem Solving
- Strong Work Ethic
- Time Management Skills
- Warehouse safety procedures
- Loading and unloading
- Mechanical aptitude
Languages
English
Full Professional
Timeline
Dock Hand
Creekstone Farms Premium Beef
06.2025 - Current
Shift Runner/Manager
McDonald's 11880
05.2024 - 12.2024
Crew Member
McDonald's 11880
02.2024 - 05.2024
Management Certifications - Serve safe, Leadership Training
McDonald's
High-school diploma -
Arkansas City High-school, Winfield High-school, Rocket Online Schools