Jacob Smith
Prysmian
Benton,IL
1
Certification
2027
years of professional experience
Experienced Quality Assurance Lead specializing in medium voltage cable and automotive manufacturing. Developed quality systems and real-time defect tracking applications, significantly reducing product failures. Standardized processes through detailed work instructions, transforming complex data into actionable insights. Communicated effectively across functions to enhance operational efficiency and drive continuous improvement.
Work History
QA Lab Leadman
- Authored and maintained standard work instructions and Standard Operating Procedures (SOPs) for newly created foundational quality systems, ensuring consistency across plant operations.
- Led root cause analysis initiatives using the 5 Whys and Gemba walks to resolve complex manufacturing bottlenecks and systemic quality deviations.
- Fostered cross-functional partnerships by aligning machine operators, engineering teams, and manufacturing managers on quality standards and system implementations, enhancing collaboration and compliance.
- Leveraged the Microsoft Power Platform and custom web application coding to build and launch a stop tag application, achieving 100% adoption among plant supervisors for real-time defect tracking via mobile interface and automated email alerts.
- Spearheaded the digitization of the stop tag system, reducing the cost of tag creation by 70% (from $1.00 to $0.30 per tag) and generating significant long-term cost savings for the plant.
- Eliminated manual, time-consuming paper filing systems by engineering a centralized, searchable database, allowing QA and management to instantly pull historical tag data via ID searches during issue resolution.
- Supervised daily operations in cable manufacturing, ensuring efficiency and adherence to safety protocols.
- Trained and mentored new team members on production processes and quality standards.
QA Lab Technician
8 Years 8 Months- Conducted physical breakdowns and diagnostic analyses on MV cables failing high-voltage testing to identify root causes of failures.
- Analyzed data from quality assurance processes to identify trends and recommend improvements.
- Collaborated with production teams to troubleshoot quality issues and optimize processes.
- Conducted quality control tests to ensure product compliance with industry standards.
- Engineered spreadsheets to capture, track, and analyze defect data, isolating and identifying failure trends to inform corrective actions.
- Calibrated measurement instruments and tracked calibration due dates to keep calibration schedules current.
Quality Control 4M & Inspector
5 Years- Developed work instructions and performed standard work audits to maintain compliance with automotive manufacturing standards across multiple production lines.
- Managed large-scale quality sorts and was selected to travel to multiple OEM automotive plants as a designated quality representative to execute critical quality sorts and on-site special projects.
- Managed large-scale quality sorts and traveled to multiple OEM automotive plants as designated quality representative to execute critical quality sorts and lead on-site special projects.
- Conducted visual and functional inspections on automotive components, including painted parts, sunroofs, and power back door systems, ensuring defect-free product delivery.
Education
GED
Skills
SOPs & Work Instruction Authoring
Standard Work Implementation & Audits
Quality oversight
Root cause analysis
Data Collection
Analysis & Trend Tracking
Microsoft Power Platform & Web App Development
Data Visualization
Lean manufacturing
Cross-Functional Collaboration & Leadership
Critical thinking
Verbal communication
Computer skills
Certification
- Earned "Hancho" certification and successfully completed the comprehensive Aisin University training program, demonstrating advanced proficiency in quality management principles and standard work formulation.
- Kaizen Program Certificate- June 2026
- HTML Development Certificate- W3 Schools
- Frontend Development Certificate- W3 Schools
Timeline
QA Lab Technician
Prysmian
01.2018 - CurrentRead More
Quality Control 4M & Inspector
Aisin Manufacturing
01.2012 - 01.2017Read More
QA Lab Leadman
Prysmian
2025 - CurrentRead More
Zeigler Royalton High School
GED
Read More