Jacob Spicer
Arlington,TX
Summary
Results-driven food service expert specializing in food safety compliance and team collaboration. Demonstrated success in streamlining operations and enhancing customer satisfaction through effective table management and extensive menu knowledge.
Dynamic team leader with experience in food service operations. Known for training staff in best practices, maintaining high service standards, and fostering a collaborative environment. Ready to drive operational excellence and elevate customer experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food Waiter
La Gondola Italian Restaurant
Mansfield, Texas
03.2022 - 04.2026
- Enhanced customer experience by executing prompt and courteous order taking, ensuring timely service.
- Conducted follow-ups with customers after meals to verify satisfaction and resolve issues.
- Responded quickly to customer inquiries and complaints, demonstrating professionalism throughout.
- Collaborated with kitchen staff on order statuses and patron special requests.
- Accurately processed payment transactions, reducing errors for smooth operational flow.
Lead Line Cook
Bellucci's Italian
Midlothian, Texas
08.2021 - 02.2022
- Simultaneously cooked multiple orders during peak service periods.
- Mentored staff in cooking techniques and kitchen maintenance to elevate food quality.
- Trained new cooks in recipes and safety protocols to uphold quality standards.
- Ensured compliance with food safety standards at all times.
- Coordinated inventory management, ensuring consistent availability of fresh ingredients for kitchen operations.
Marine Corps Recruit
US Military
Arlignton, Texas
06.2019 - 08.2020
- Achieved proficiency in weapons handling and maintenance protocols to enhance unit readiness.
- Ensured compliance with Marine Corps regulations and standards.
- Conducted physical training exercises to maintain optimal fitness levels.
- Facilitated problem-solving discussions with peers to drive mission success.
- Received orders from chain of command and relayed them appropriately.
- Coordinated administrative paperwork for personnel issues to ensure compliance and efficiency.
Cook Shift Leader
Jason's Deli
Mansfield, Texas
01.2019 - 05.2019
- Ensured compliance with health regulations while maintaining cleanliness in food preparation areas.
- Executed cleaning and sanitization of workstations and equipment according to regulatory standards.
- Maintained organized kitchen and storage areas to enhance efficiency during food preparation.
- Monitored inventory levels and placed supply orders to support seamless daily operations.
- Organized work area to optimize functionality during shifts.
- Prepared ingredients by cutting, chopping, and slicing meat and produce for cooking.
Food and Beverage Supervisor
Boston Market
Arlignton, Texas
06.2018 - 12.2018
- Supervised daily operations of food and beverage service.
- Monitored dining room activity to ensure prompt service, maintain cleanliness of tables, and uphold high guest satisfaction levels.
- Ensured cleanliness and organization of dining areas and kitchen for enhanced guest experience and compliance with health standards.
- Managed inventory levels and ordered supplies to maintain optimal stock and minimize shortages.
- Audited cash drawers at the end of each shift to verify accuracy of transactions.
Education
High School Diploma -
Juan Seguin High School
7001 silo rd. Arlington Tx.06-2019
Skills
- Menu knowledge and order accuracy
- Customer service and payment processing
- Cash handling and food safety compliance
- Effective communication
- Problem solving and resolution
- Staff training and development
- PPE compliance
- Microsoft Office proficiency
- First aid and CPR certification
- Critical thinking skills
- Team management and leadership
- Conflict resolution strategies
- Multitasking capabilities
- Workplace organization techniques
- Quality assurance practices
Certification
- Osha 10
- Osha 30
- Osha 510
- Cpr & First Aid
Timeline
Food Waiter
La Gondola Italian Restaurant
03.2022 - 04.2026
Lead Line Cook
Bellucci's Italian
08.2021 - 02.2022
Marine Corps Recruit
US Military
06.2019 - 08.2020
Cook Shift Leader
Jason's Deli
01.2019 - 05.2019
Food and Beverage Supervisor
Boston Market
06.2018 - 12.2018
High School Diploma -
Juan Seguin High School