Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Stinnett

Oak Ridge,TN

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, motivated to achieve proper job completion.

Overview

6
6
years of professional experience

Work History

Team Leader

Aisin Automotive Casting Of Tennessee
10.2017 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Key Holder

Dollar General
05.2017 - 09.2017
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Implemented loss prevention strategies to minimize store shrinkage.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Educated staff on strategies for handling difficult customers and challenging situations.

Education

No Degree - Mathematics Education

East Tennessee State University
Johnson City, TN

High School Diploma -

Coalfield High School
Coalfield, TN
05.2016

Skills

  • Quality Standards
  • Troubleshoot Service Issues
  • Team Meeting Facilitation
  • Complex Problem-Solving
  • Safety Processes
  • Leading Employees
  • Lean Manufacturing
  • Teamwork and Collaboration
  • People Management
  • Staff Training
  • Coaching and Mentoring

Timeline

Team Leader

Aisin Automotive Casting Of Tennessee
10.2017 - Current

Key Holder

Dollar General
05.2017 - 09.2017

No Degree - Mathematics Education

East Tennessee State University

High School Diploma -

Coalfield High School

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Jacob Stinnett