Jacob Sumner
Antioch
Summary
Dynamic small business owner with a proven track record at Sumner Electric, excelling in strategic planning and vendor relations. Enhanced brand identity through innovative marketing strategies, achieving significant cost savings by renegotiating contracts. Committed to customer retention and team collaboration, consistently delivering exceptional service and fostering lasting relationships.
Overview
7
7
years of professional experience
Work History
Small Business Owner
Sumner Electric
11.2022 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Managed financial accounts to maintain budget discipline and ensure profitability.
- Set strategic goals and monitored progress, adjusting tactics to meet changing market conditions.
- Achieved significant savings by renegotiating contracts with key vendors.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Maintenance Crew Member
The Estate at Cherokee Dock
06.2020 - 12.2021
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
- Fostered a positive work environment by providing training and guidance for junior crew members as needed.
- Assisted with emergency repairs during off-hours ensuring minimal disruption to operations.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Executed tasks within time and budget constraints.
Dishwasher
Crystal Lake Country Club
05.2018 - 05.2019
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Education
High School Diploma -
Woodstock High School
Woodstock, IL05-2017
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Financial management
- Strategic planning
- Negotiation
- Reporting and documentation
- Decision-making
- Business management
- Teamwork and collaboration
- Customer retention
- Desktops, laptops, and mobile devices
- Marketing strategies
- Scheduling
Timeline
Small Business Owner
Sumner Electric
11.2022 - Current
Maintenance Crew Member
The Estate at Cherokee Dock
06.2020 - 12.2021
Dishwasher
Crystal Lake Country Club
05.2018 - 05.2019
High School Diploma -
Woodstock High School
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