Jacob Suwinski
Maumee, OH,OH
Summary
Professional warehouse leader prepared for this role. Strong background in logistics, inventory management, and process optimization. Known for effective team collaboration and consistently achieving operational goals. Skilled in coordinating workflows, maintaining safety standards, and adapting to changing demands. Highly reliable with focus on delivering results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Warehouse Associate
PepsiCo
Maumee, OH
01.2023 - Current
- Oversaw daily warehouse operations, ensuring adherence to safety protocols and efficiency standards.
- Mentored and trained new associates on equipment usage and best practices for inventory management.
- Streamlined order fulfillment processes, enhancing pick accuracy and reducing processing time.
- Coordinated shipping schedules, optimizing routes for timely deliveries while minimizing costs.
- Led team meetings to identify workflow improvements, fostering a culture of continuous improvement among staff members.
- Facilitated open communication with team members to resolve conflicts and address concerns, fostering a positive work environment that promoted collaboration and accountability.
- Increased overall efficiency by identifying areas of improvement within processes and recommending appropriate changes or technological upgrades.
- Optimized warehouse organization by implementing efficient storage solutions and space-utilization techniques.
- Minimized product damage during storage and transportation by employing proper handling techniques and equipment usage.
- Established effective relationships with internal stakeholders, such as sales and customer service teams, to better understand their needs and align warehouse activities accordingly.
- Ensured safety compliance by enforcing strict adherence to warehouse policies, procedures, and regulations.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Used hand-held scanners and physical logs to accurately track item movements.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated and maintained yard equipment to ensure safe and efficient movement of vehicles.
Personal Shopper
Instacart
11.2020 - Current
- Streamlined order fulfillment processes to enhance efficiency and reduce delivery times.
- Curated personalized shopping experiences based on customer preferences and feedback.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Delivery Driver
Doordash
11.2020 - 11.2023
- I was responsible for making sure the customers food was picked up in a timely matter with proper packaging to ensure food safety standards were being met.
- Implemented best practices for handling food items to ensure quality upon delivery.
Delivery Driver
Grubhub
11.2020 - 11.2023
- I was responsible for making sure the customers food was picked up in a timely matter with proper packaging to ensure food safety standards were being met.
- Implemented best practices for handling food items to ensure quality upon delivery.
Delivery Driver
Uber
11.2020 - 11.2023
- I was responsible for making sure the customers food was picked up in a timely matter with proper packaging to ensure food safety standards were being met.
- Implemented best practices for handling food items to ensure quality upon delivery.
Personal Shopper
Shipt
11.2020 - 11.2023
- Streamlined order fulfillment processes to enhance efficiency and reduce delivery times.
- Curated personalized shopping experiences based on customer preferences and feedback.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Store Associate
Subway
Perrysburg, OH
10.2014 - 03.2020
- Resolved customer complaints promptly, fostering loyalty through exceptional service quality.
- Maintained a clean and safe dining environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers, helped locate product and menu items, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Produce Clerk
Kroger
Maumee, OH
01.2012 - 12.2014
- Monitored stock rotation to minimize waste and maintain optimal freshness standards.
- Managed inventory levels to ensure freshness and quality of produce.
- Collaborated with team members to enhance department organization and presentation.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
Exercise Physiology
University of Toledo
Toledo, OH02-2017
High School Diploma -
Central Catholic High School
Toledo, OH05-2013
Skills
- Shipping and receiving
- Order picking
- Loading and unloading
- Warehouse safety
- Forklift certification
- Willing to learn
- Multitasking
- Reliability
- Excellent communication
- Yard driver certification
Certification
Forklift
Yard driver
Timeline
Lead Warehouse Associate
PepsiCo
01.2023 - Current
Personal Shopper
Instacart
11.2020 - Current
Delivery Driver
Doordash
11.2020 - 11.2023
Delivery Driver
Grubhub
11.2020 - 11.2023
Delivery Driver
Uber
11.2020 - 11.2023
Personal Shopper
Shipt
11.2020 - 11.2023
Store Associate
Subway
10.2014 - 03.2020
Produce Clerk
Kroger
01.2012 - 12.2014
Exercise Physiology
University of Toledo
High School Diploma -
Central Catholic High School