Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jacob Swanson

Glenwood

Summary

Dynamic and adaptable person with hands on experience at Brantley's Marine & Guns. Proven expertise in conflict resolution and effectively assisting people with safety around dangerous things and laws. Committed to delivering exceptional job performance for MGA while ensuring everyone's safety on campus.

Overview

1
1
year of professional experience

Work History

Sales Associate, Gun Store

Brantley's Marine & Guns
12.2024 - 08.2025
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Education

High School Diploma -

Wheeler County High School
Alamo, GA
05-2025

Skills

  • Teamwork and collaboration
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Flexible schedule
  • Conflict resolution

Interests

  • Love shooting most types of firearms
  • Talking with folks and helping them out
  • playing video games on off time
  • Reading books such like frankenstein, saga of beowulf
  • driving round in my truck

Timeline

Sales Associate, Gun Store

Brantley's Marine & Guns
12.2024 - 08.2025

High School Diploma -

Wheeler County High School

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Jacob Swanson