Jacob Taylor
Summary
Experienced landscape professional with an extensive background in landscape design, maintenance, and account management. Skilled in native plant and horticultural knowledge, with expertise in site audits, enhancement proposals, irrigation programming, and contract renewals. Proven ability to build lasting client relationships, attract new accounts, and grow business portfolios while ensuring quality, retention, and customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Owner / Landscape Designer & Maintenance Manager
Simply Sonoma Landscape & Garden Design
- Current
- Designed and installed residential landscapes with an emphasis on native plants, drought-tolerant gardens, and regenerative practices.
- Built and managed a portfolio of residential and commercial maintenance accounts, strengthening client satisfaction and retention through proactive site visits and communication.
- Conduct regular site audits, create punch lists, and coordinate with crews to maintain high-quality standards.
- Develop and present enhancement proposals for planting and irrigation improvements, driving additional value and revenue opportunities.
- Build and oversee budgets and schedules; negotiate renewals and service contracts with clients.
- Lead and mentor crew in horticultural best practices, customer service, and irrigation troubleshooting.
- Implement sustainable, water-wise planting strategies tailored to Sonoma County's climate.
Licensed Realtor
Real Brokerage Technologies, Inc.
- Current
- Built strong client relationships and successfully negotiated contracts by guiding clients through complex transactions with clarity and professionalism.
Freelance Designer & Contractor
Freelance Landscape Design & Maintenance / Trades Work
01.2017 - 01.2022
- Designed and maintained residential landscapes with an emphasis on native and drought-tolerant plantings.
- Provided irrigation setup, repair, and troubleshooting for homeowners and property managers.
- Delivered handyman and trades services including carpentry, light construction, and property upkeep.
- Built client base through referrals and word-of-mouth, managing multiple small-scale contracts independently.
Sales Trainer & Representative
1st Phorm
01.2013 - 01.2017
- Trained and coached sales associates nationwide from the company headquarters, developing programs to strengthen product knowledge, sales strategies, and customer service.
- Built and managed client relationships through personalized education and product support.
- Consistently exceeded sales goals while maintaining a strong customer-first approach.
- Developed leadership, communication, and training skills directly applicable to crew management and client relations in landscaping.
- National Training Role
Education
Bachelor of Science - Biology
Cal Poly Humboldt
Arcata, CASkills
- Portfolio & Account Management
- Client Communication & Retention
- Enhancement Proposals & Upselling
- Irrigation Programming & Troubleshooting
- Site Audits & Quality Assurance
- Contract Renewals & Negotiation
- Crew Leadership & Training
- Budget Development & Presentation
- Contract negotiation expertise
- Marketing tactics
- Social media control
Websites
Certification
- Valid California Driver's License
- Ongoing professional development in landscape design, irrigation systems, plant ID, and sustainable/regenerative landscape practices.
Timeline
Freelance Designer & Contractor
Freelance Landscape Design & Maintenance / Trades Work
01.2017 - 01.2022
Sales Trainer & Representative
1st Phorm
01.2013 - 01.2017
Owner / Landscape Designer & Maintenance Manager
Simply Sonoma Landscape & Garden Design
- Current
Licensed Realtor
Real Brokerage Technologies, Inc.
- Current
Bachelor of Science - Biology
Cal Poly Humboldt
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