Jacob Taylor
Waco,Georgia
Summary
HVAC Technician trained in residential and commercial air conditioning processes. Vast knowledge base of multiple system types and controls. Pursuing position with progressive company to provide exceptional service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Critical Environment Technician
Microsoft
Lithia Springs, Georgia
06.2025 - Current
- Diagnosed technical issues across various Microsoft Critical Environment equipment
- Collaborated with teams to streamline troubleshooting processes and improve service efficiency.
- Provided training and support to junior technicians on equipment maintenance procedures.
- Conducted regular inspections and maintenance of technical equipment to ensure optimal performance.
- Implemented best practices for safety and compliance within the technical support environment.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Performed Preventative maintenance on Generator, UPS, PDU, UPM, and AHU, and various other Critical Pieces of Equipment
HVAC TECHNICIAN
University of West Georgia
03.2024 - 06.2025
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Adapted installation techniques according to specific building layouts or restrictions while meeting code compliance requirements.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Perform maintenance on Residental Spilt Systems, Chillers, Air Handling Units, Boilers, Mini-Split systems, VAV Boxes, Exhaust fans, and various equipment on campus.
HVAC TECHNICIAN
Arbeau Services
08.2023 - 01.2024
- Traveled to job sites for both scheduled and emergency appointments.
- Provided exceptional customer service, resolving issues swiftly to maintain high satisfaction levels.
- Streamlined project completion times by effectively managing repair and installation schedules.
- Conducted detailed diagnostics to identify and fix complex HVAC system faults, improving operational reliability.
- Ensured compliance with safety standards in all installation and maintenance tasks, promoting safe working environment.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
Body Shop Technician
Toyota of Marietta
01.2023 - 08.2023
- Improved overall appearance of repaired vehicles by expertly color-matching paint applications during refinishing processes.
- Enhanced customer satisfaction by providing high-quality repairs and maintaining a clean workspace.
- Reduced downtime for clients by completing body repair tasks efficiently and within established timeframes.
- Preserved relationships with insurance companies, providing accurate documentation of completed repairs as needed.
- Maintained a high standard of professionalism in all interactions with customers, colleagues, and supervisors, contributing to a positive work environment.
HVAC TECHNICIAN
Arbeau Services
12.2021 - 01.2023
- Traveled to job sites for both scheduled and emergency appointments.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Inspected cooling systems and identified potential problems.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
- Installed supporting components such as fuel lines and wiring to complete systems.
- Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients’ properties.
Automotive Technician
KP Automotive
06.2021 - 12.2021
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Changed, rotated, and balanced tires on different types of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Machine Operator
Southwire
09.2020 - 06.2021
- Set up and ran machinery to produce exceptional products for industrial needs.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Food Waiter
Backwoods Steak House
03.2018 - 03.2020
- Contributed to positive guest experiences by accommodating special requests and dietary restrictions whenever possible.
- Developed strong rapport with regular patrons by remembering personal preferences and engaging in genuine conversation when appropriate.
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
- Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.
- Consistently received positive feedback from customers regarding both food quality and level of service provided.
Commercial Electrician Apprentice
Threadgill Electric
12.2016 - 03.2018
- Improved workplace safety by conducting regular inspections and identifying potential hazards.
- Enhanced team productivity by providing guidance and support to fellow apprentices on various tasks.
- Supported senior electricians in planning efficient work schedules that minimized disruptions for clients'' businesses while maintaining high-quality results.
- Adhered to strict safety protocols during all phases of work, reducing workplace incidents significantly.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
Education
High School Diploma -
Haralson County High School
OnlineResidential HVAC Trade School Diploma -
Skillcat
OnlineElectrical Trade School Diploma -
Skillcat
OnlineCommercial HVAC Certification -
Skillcat
OnlineSkills
- Microsoft Office proficient
- Troubleshooting components
- Soldering and brazing
- Air conditioning knowledge
- Equipment maintenance
- Preventive maintenance
- Technical documentation
- Safety compliance
- Effective communication
- HVAC installation and maintenance
- Duct installation
- EPA requirements knowledge
- MSDS knowledge
- Critical Thinking
- Computer knowledge
Certification
- EPA 608 Universal Certification
- ACCA Manual J Certification
- ACCA Manual D Certification
Timeline
Critical Environment Technician
Microsoft
06.2025 - Current
HVAC TECHNICIAN
University of West Georgia
03.2024 - 06.2025
HVAC TECHNICIAN
Arbeau Services
08.2023 - 01.2024
Body Shop Technician
Toyota of Marietta
01.2023 - 08.2023
HVAC TECHNICIAN
Arbeau Services
12.2021 - 01.2023
Automotive Technician
KP Automotive
06.2021 - 12.2021
Machine Operator
Southwire
09.2020 - 06.2021
Food Waiter
Backwoods Steak House
03.2018 - 03.2020
Commercial Electrician Apprentice
Threadgill Electric
12.2016 - 03.2018
High School Diploma -
Haralson County High School
Residential HVAC Trade School Diploma -
Skillcat
Electrical Trade School Diploma -
Skillcat
Commercial HVAC Certification -
Skillcat