JACOB THOMPSON
Frederick,MD
Summary
Highly organized and customer-focused professional with a proven ability to multitask and consistently meet customer expectations. Demonstrated expertise in inventory control and fostering successful team collaboration. Thrives in high-pressure environments that demand quick and effective problem-solving abilities. Prepared to leverage and enhance strong leadership and communication skills to drive success in future endeavors.
Overview
4
4
years of professional experience
Work History
Restaurant and Food Truck Manager
Fifty Fifty Burger
01.2021 - Current
- Independently coordinated with a variety of potential clients including corporate offices, city-wide events, charitable organizations, breweries, and other small businesses
- Supervised and trained staff to ensure adherence to company policies and high standards of quality, sanitation, and efficiency
- Effectively created staff schedules to align with booking demands and service needs to ensure an optimal balance between coverage and labor costs
- Optimized service processes for efficiency and customer satisfaction
- Managed stock levels of over 100 items and coordinated ordering of new supplies as needed
- Effectively managed multiple databases that tracked scheduled events, employee scheduling, food orders, and sales
Education
Bachelor of Science - Psychology
University of Maryland Global Campus
12.2024
Associate of Art - General Studies of Humanities and Social Sciences
Montgomery College
12.2020
Skills
- Organization
- Multitasking
- Creative problem solving
- Employee scheduling
- Supply ordering
- Customer service
- Problem-solving
- Team leadership
- Staff training
Timeline
Restaurant and Food Truck Manager
Fifty Fifty Burger
01.2021 - Current
Associate of Art - General Studies of Humanities and Social Sciences
Montgomery College
Bachelor of Science - Psychology
University of Maryland Global Campus
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