Summary
Overview
Work History
Education
Skills
EXTRACURRICULAR ACTIVITIES
Timeline
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Jacob Thompson

Spokane,WA

Summary

Versatile and motivated professional with a background in technical support, quality assurance, and project coordination. Skilled in problem-solving, documentation, and teamwork, with proven ability to learn quickly and adapt to new roles. Committed to bringing strong communication and organizational skills to contribute effectively in diverse professional environments.

Overview

5
5
years of professional experience

Work History

Part Technitian

Proto Technologies, Inc.
06.2025 - Current

• Perform post-curing of urethane parts to meet engineering specifications.

• Carry out finishing and repair work on molds and components to ensure high-quality results.

• Create urethane molds using wood, clay, and P60/P90 rubber materials.

• Interpret engineering drawings daily to ensure accuracy in mold creation and finished parts.

• Conduct quality assurance inspections to verify specifications and standards meet AS9100 quality.

• Collaborate with engineers and technicians to refine processes and meet production deadlines.

Battery Builder

MaxAmps
05.2024 - 06.2025
  • Assemble, weld, solder, and finish batteries with precision and efficiency.
  • Conduct quality control checks, ensuring all batteries meet performance and safety standards.
  • Perform precise measurements to verify battery specifications, 3D-printed components, and custom add-ons.
  • Collaborate with the production team to maintain consistency and accuracy in battery builds.
  • Trained new staff on proper building techniques, site regulations and safety protocols.

Technology Associate

Staples
06.2020 - 05.2024
  • Diagnosed and repaired a wide range of computer hardware and software issues for both PCs and peripherals, including printers, routers, and monitors.
  • Performed system upgrades, virus removals, data backups/restorations, and operating system installations to optimize performance.
  • Provided technical support and consultations to customers, offering tailored solutions and product recommendations.
  • Maintained accurate service logs and reports for all diagnostic and repair work completed.
  • Ensured high levels of customer satisfaction through clear communication and timely repairs.
  • Assisted in maintaining and organizing tech repair inventory and tools.

Education

Associate in Applied Science - Physics

Spokane Community College
Spokane, WA

Associate in Arts - undefined

Spokane Community College
Spokane, WA

Skills

  • AutoCAD & SolidWorks (basic drafting & coursework)
  • Engineering Drawings & Technical Documentation
  • Computer Diagnostics & Troubleshooting
  • Microsoft Office 365 & Google Workspace
  • Quality Assurance & Process Improvement
  • Technical Problem-Solving
  • Data Entry & Information Management
  • Report Writing & Presenting
  • Research & Documentation
  • Critical Thinking & Adaptability
  • Project Coordination & Materials Management
  • Team Collaboration & Communication
  • Event Planning & Community Engagement
  • Customer Service & Technical Consultation
  • Organizational & Time Management Skills
  • Quality control (AS9100)
  • Problem-solving

EXTRACURRICULAR ACTIVITIES

  • Event Coordinator, SCC & SFCC Engineering Club - Organized and managed club events, ensuring smooth execution and engagement.
  • Project Materials Coordinator, SCC & SFCC Engineering Club - Oversaw procurement and management of materials for engineering projects.

Timeline

Part Technitian

Proto Technologies, Inc.
06.2025 - Current

Battery Builder

MaxAmps
05.2024 - 06.2025

Technology Associate

Staples
06.2020 - 05.2024

Associate in Arts - undefined

Spokane Community College

Associate in Applied Science - Physics

Spokane Community College
Jacob Thompson