Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Torres

New York City,NY

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Part City
09.2021 - 05.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Bachelor of Arts - Computer Science And Programming

University At Albany
1400 Washington Ave, Albany NY 12222

Skills

  • Money Handling
  • Order Processing
  • Display Setup
  • Customer Service
  • Customer Engagement
  • Flexible Schedule
  • Teamwork and Collaboration
  • Policy and Procedure Adherence

Timeline

Retail Sales Associate

Part City
09.2021 - 05.2023

Bachelor of Arts - Computer Science And Programming

University At Albany

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Jacob Torres