JACOB TOTMAN
McLean,NY
Summary
I thrive in fast-paced environments where clear communication and sharp analysis meet. Whether I’m training new staff at Greek Peak or maintaining a near-perfect GPA, I focus on excellence and efficiency. I’ve paired my Entrepreneurship minor with a deep technical dive into Excel and Business Information Processing. Now, I’m looking to bring that same analytical mindset to the insurance or finance industry.
Overview
3
3
years of professional experience
Work History
SACC Counselor
Ithaca YMCA
Ithaca, NY
09.2025 - 01.2026
- Supervised diverse groups of children in a School-Age Child Care setting, ensuring a safe and uplifting developmental environment.
- Designed daily schedules and activities that promoted teamwork and social-emotional growth.
- Communicated daily with parents and stakeholders regarding child progress and program safety.
Summer Camp Counselor
Ithaca YMCA
Ithaca, NY
06.2025 - 08.2025
- Facilitated community-building exercises for youth, resulting in high camper retention and positive feedback from families.
- Managed group dynamics and resolved conflicts quickly to maintain an inclusive atmosphere.
Sales / Receptionist
Greek Peak Mountain Resort
02.2023 - 05.2025
- Provided expert-level training to new hires on resort software, guest relations, and sales protocols.
- Managed high-volume reception desk, handling reservations and financial transactions with 100% accuracy.
- Utilized business information processing skills to streamline guest check-ins and improve front-end efficiency.
Education
Bachelor of Science - Business Administration, Minor in Entrepreneurship
State University of New York (SUNY) at Oswego
05-2027
Associate of Science - Business Administration
Tompkins Cortland Community College
Dryden, NY05-2025
Skills
- Certifications: NOCTI – Business Information Processing
- Software: Microsoft Excel, Data Analysis, Formulas, Spreadsheet Management, Microsoft Office Suite, POS Systems
- Soft Skills: Conflict Resolution, Quantitative Analysis, Team Training, Communication, Philanthropy
Timeline
SACC Counselor
Ithaca YMCA
09.2025 - 01.2026
Summer Camp Counselor
Ithaca YMCA
06.2025 - 08.2025
Sales / Receptionist
Greek Peak Mountain Resort
02.2023 - 05.2025
Bachelor of Science - Business Administration, Minor in Entrepreneurship
State University of New York (SUNY) at Oswego
Associate of Science - Business Administration
Tompkins Cortland Community College