Jacob Trygar

Skills Learned

• Worked very closely with ServiceNow to troubleshoot and find IT solutions to problems for both Customers and Staff
• Assisting with our fraud department to better find patterns, trends and reporting these findings.
• Guided team members in using our many systems to enhance productivity and understanding.
• Able to provide constructive feedback to help agents learn and grow.
• Resolved customer inquiries through effective communication and problem-solving techniques.
• Managed high-volume call support while maintaining professionalism and efficiency.

Skills Learned

• Meeting and Exceeding customer expectations working in a specified time limit.
• Collaborated with event coordinators and customers to optimize delivery and pickup.
• Quickly and accurately able to relay information to help maintain safety and efficient time management

Skills Learned

• Dealing with crunch time and adapting on the fly.
• Being a leader and valuing safety and the happiness of coworkers.
• Maintenance of building and tools
• Cleaning and organization of work areas
• Handling and care of animals while providing tips and precautions when needed.
• Creating and enforcing schedules and ways of working

Skills Learned

• Working long hours at high efficiency
• Communication for workflow and Safety
• Being alert and cooperative around machinery/vehicles and adapting to my surroundings.