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Associate Principal Engineer

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Adept HVAC-R Service Technician with a proven track record at Smartcare, enhancing system longevity through preventive maintenance and ensuring customer satisfaction. Skilled in HVAC system troubleshooting and demonstrating exceptional problem-solving abilities. Known for universal certification and a strong work ethic, consistently delivering high-quality service and operational excellence.

Experienced Revenue Cycle Management Engineering Manager with expertise in leading and successfully delivering Revenue Cycle optimization projects covering Eligibility, Claims Management, Accounts Receivables and Ledger postings. Proven record in implementing system enhancements, project management, regulatory compliance, technology integration and managing cross-functional teams. SAFe 5 certified POPM expert in Agile methodologies with immense experience to lead and drive value addition in a fast-paced agile environment. Accomplished Product Owner in FDA regulated medical device software and information technology space with commercially successful global projects. Subject Matter Expert in healthcare domain with strong technical background to successfully conceptualize the workflows by close collaboration with stakeholders. Strong Communicator with cross-functional team leadership across multi-site locations in highly matrixed organization amid a challenging interrupt-driven environment.

A third year Biochemistry major on track to graduate with a Bachelors of Science. A friendly demeanor with plenty of customer service and team working experience. Has strong communication and organizational skills. Brings the ability to quickly grasp industry standards and practices. Dedicated to gaining new skills and applying them in new settings.

Dedicated educator with experience in developing inclusive physical education programs. Expertise in coaching and youth sports organization. Committed to nurturing student relationships and adapting lessons for diverse learning needs to ensure all students thrive.

Experienced with academic research, project management, and effective communication. Utilizes analytical skills to evaluate complex information and deliver well-informed conclusions. Knowledge of time management and adaptability ensures consistent high performance in diverse academic settings.

Supported legislative initiatives and public service projects within federal and state government environments. Assisted in constituent engagement and administrative tasks in high-pressure political settings. Maintained professionalism and discretion while contributing to public service efforts.

Job Description: More than 21 years' successful experience as an automobile technician, 5 years of Generator mobile service technician, 6 years of generator parts specialist , inventory, Quoting and support with recognized strengths in problem-solving and trouble-shooting. Possess solid computer skills. Software and hardware installation, trouble shooting. Knowledge using both Microsoft Excel, Microsoft Word, Google sheets, Google drive, power BI. Updates job knowledge by participating in educational opportunities; reading technical publications.
Willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Experienced with managing quote requests and ensuring timely, accurate responses. Utilized strong customer communications to meet and exceed customer expectations. Track record of resolving issues efficiently and maintaining high standards of work quality.

Customer Service Representative with extensive experience at Element14, recognized for delivering competitive quotes and maintaining compliance. Proven leadership in training new hires, achieving 100% quality standards consistently. Expertise in advanced MS Office Excel and strong problem-solving skills contribute to a productive team environment.

Jacob Tull

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Parts/Quotes Specialist

Counter Sales

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Parts/Quotes Specialist

Counter Sales

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