Jacob Turner
WESTLAND
Summary
11 years on the job at Delta airlines has taught me to push myself further then ever before in addition to maximizing my problem solving skills and affects my life daily by knowing how to work a problem and have the best outcome.
Overview
2026
2026
years of professional experience
Work History
Operator
Anglin Civil Constructors
Ramp agent
Delta Airlines
10.2013 - Current
- Delivered passenger luggage to claim area and unloaded luggage onto conveyor system in baggage claim
- Operated ground support equipment, including tractors, tow bars, belt loaders, and baggage carts
- Guided aircraft safely to and from parking areas, gates, and taxiways by communicating effectively with team members
- Maintained safety as number one priority while servicing aircraft and assisting travelers
- Met targets consistently by working hard and with strong attention to detail
- Collaborated well with team members to carry out daily assignments and achieve team targets
Security guard
Prudential security
06.2014 - 03.2019
- Patrolled the premises to identify and quickly respond to suspicious individuals or activities
- Scanned personnel, belongings and shipments to identify dangerous items or signs of theft
- Monitored entrances and exists personally and through the use of CCTV to protect against unauthorized individuals
- Brought in and worked with law enforcement, emergency personnel and firefighters to handle advanced situations
- Skillfully operated hand-held devices and scanning machinery to complete through checks
- Protected VIPs on-site and during transportation to destinations
Deicing supervisor
Integrated deicing
09.2014 - 04.2018
- Filed records to keep system efficient and information organized
- Managed communications between team members, customers and vendors to keep operations efficient and successful
- Kept inventory levels optimized and supplies organized for forecasted demands
- Lead teams through routine operations and unexpected challenges with strong decision-making skills and expert knowledge
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
- Taught new employees important procedures such as basic deicing knowledge and truck capabilities
Education
Associates - Criminal Justice
Schoolcraft College
Livonia, MI06.2016
Skills
Following instructions
Works well under stress
Multitasking
Team player
Self driven
Timeline
Deicing supervisor
Integrated deicing
09.2014 - 04.2018
Security guard
Prudential security
06.2014 - 03.2019
Ramp agent
Delta Airlines
10.2013 - Current
Operator
Anglin Civil Constructors
Associates - Criminal Justice
Schoolcraft College
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