Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Jacob Usa

Twin Lakes

Summary

Dedicated landscaper with a strong work ethic, successfully executed landscape designs for family projects, enhancing outdoor aesthetics and sustainability. Proficient in plant knowledge and pest management, while fostering customer relationships through effective communication. Recognized for maintaining safety standards and achieving timely project completions, ensuring client satisfaction.

Professional attendant prepared for this role focusing on delivering excellent customer service and efficient operations. Skilled in maintaining clean and safe work environment, supporting team collaboration, and adapting to changing needs. Reliable and capable of handling various tasks including cash handling and customer assistance.

Overview

9
9
years of professional experience

Work History

Landscaper

Family Members
Kenosha, WI
10.2017 - Current
  • Executed landscape designs, ensuring alignment with client preferences and environmental considerations.
  • Selected appropriate plants and materials to enhance aesthetic appeal and sustainability of outdoor spaces.
  • Operated landscaping tools and equipment safely, adhering to best practices for maintenance and usage.
  • Coordinated with family members on project timelines, ensuring timely completion of landscaping tasks.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Performed planting, watering, mulching, and edging of lawns.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.
  • Inspected gardens for pests, weeds and diseases.

Gas Station Attendant

Gas Station Convenience Store
Twin Lakes, WI
01.2022 - 06.2026
  • Operated fuel pumps and maintained cleanliness in the fueling area.
  • Assisted customers with inquiries and processed transactions efficiently.
  • Monitored inventory levels and restocked supplies as needed.
  • Ensured compliance with safety regulations and hazardous material handling procedures.
  • Trained new staff on operational procedures and customer service standards.
  • Maintained a clean and orderly workstation.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Successfully de-escalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Built trusting relationships with customers to encourage return visits.
  • Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
  • Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
  • Maintained inventory of all saleable items.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Completed daily paperwork accurately, streamlining administrative processes for management review.
  • Monitored store security measures, contributing to a safe atmosphere for both employees and customers.
  • Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
  • Promoted special offers and discounts to customers to maximize sales.
  • Processed transactions quickly, reducing customer wait times.
  • Offered recommendations on vehicle maintenance and care products based on customer needs.

Education

High School Diploma -

Wilmot Union High School
Wilmot, WI
06-2019

Skills

  • Strong work ethic
  • Heavy lifting
  • Flexible and adaptable
  • Using hand tools
  • Chemical application
  • Seasonal planting
  • Pathway design
  • Pruning techniques
  • Landscaping plans
  • Plant Knowledge
  • Pest management
  • Plant identification
  • Rainwater harvesting
  • Vertical garden design
  • Erosion control
  • Verbal and written communication
  • Soil fertilization
  • Turf management
  • Container gardening
  • Mulching gardens
  • Shrubbery trimming
  • Seasonal pruning
  • Customer service
  • Cleaning and sanitation
  • Customer service and assistance
  • Teamwork and collaboration
  • Problem-solving
  • Cash handling
  • Stocking
  • Operating cash register
  • Cash handling expertise
  • Reliability and punctuality
  • Flexible schedule availability
  • Basic housekeeping
  • Fuel safety
  • Patience and empathy
  • Cash register balancing
  • Age verification
  • Lottery ticket sales
  • Store maintenance
  • Fuel pumping
  • POS system operation
  • Propane sales
  • Vehicle maintenance
  • Emergency response readiness
  • Equipment troubleshooting
  • Fuel dispensing proficiency
  • Fluids checking
  • Friendly and outgoing
  • Effective communication
  • Basic math
  • Fuel handling safety
  • Change giving
  • Able to lift 60lbs
  • Snow and ice removal
  • Gasoline sales transactions
  • Safety awareness
  • Time management
  • Decision-making
  • Critical thinking
  • Good judgment
  • Attention to detail
  • Active listening

Accomplishments

  • Resolved product issue through consumer testing.

Interests

  • Graphic Design
  • I like working with my hands and fixing things
  • I like looking at the stars and learning about constellations
  • Auto Repair/Restoration
  • Gardening
  • Music
  • Strategy Games
  • Video Gaming
  • Web Development and Design
  • Animal Care
  • Astrology
  • Video Game Design
  • Swimming
  • 3D Printing
  • Kayaking
  • Reading

Timeline

Gas Station Attendant

Gas Station Convenience Store
01.2022 - 06.2026

Landscaper

Family Members
10.2017 - Current

High School Diploma -

Wilmot Union High School