Jacob Vega Zepeda
Santa Ana,CA
Summary
Dedicated hospitality professional with 13+ years of experience in the service industry, including 4 years as a bartender and 1 year as a manager for a global restaurant chain. Skilled in team leadership, guest relations, and delivering consistent, high-quality service in fast-paced environments. Known for attention to detail, strong teamwork values, and a commitment to creating positive guest experiences. Passionate about fostering happy, motivated teams that drive exceptional customer service and hospitality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Calo kitchen and tequila
COSTA MESA, CA
09.2023 - 08.2025
- Crafted tequila-based beverages with precision and consistency.
- Prepared fresh ingredients, including fruit garnishes, house-made syrups, and juices, to enhance drink quality.
- Provided exceptional customer service by engaging with guests, recommending drink selections, and ensuring a welcoming atmosphere.
- Maintained bar inventory, restocked supplies, and ensured compliance with health and safety standards.
- Trained and supported new bar staff, promoting teamwork and service excellence in a high-volume environment.
Front of House Manager
The Cheesecake Factory
Mission Viejo, California
08.2022 - 08.2023
- Supervised daily front-of-house operations in a high-volume, global restaurant chain, ensuring smooth service and guest satisfaction.
- Trained, coached, and motivated staff to deliver consistent hospitality, and maintain brand standards.
- Managed scheduling, floor plans, and team assignments to optimize efficiency and service flow.
- Handled guest concerns with professionalism, maintaining strong customer loyalty, and repeat business.
- Collaborated with kitchen and bar teams to uphold service excellence during peak hours.
Bartender
The Cheesecake Factory
Irvine, California
05.2018 - 08.2022
- Crafted a wide range of cocktails, specialty drinks, and beverages, while ensuring accuracy, speed, and consistency.
- Prepared fresh ingredients, including fruit garnishes, house-made syrups, juices, and infused spirits, to elevate cocktail quality.
- Delivered exceptional guest service by engaging with customers, recommending drink selections, and maintaining a welcoming atmosphere.
- Maintained bar inventory, conducted daily restocking, and ensured compliance with health and safety standards.
- Trained and mentored new bar staff, promoting teamwork and service excellence.
Education
High School Diploma -
Costa Mesa High School
Costa Mesa, CA04-2007
Skills
- Expert in cocktail preparation, espresso drinks, and bar inventory management
- Ability to craft tailored guest experiences and provide exceptional customer service
- Strong attention to detail, ensuring smooth service flow, and preventing errors
- Excellent multitasking, time management, and organizational skills
- Punctual, reliable, and committed to high standards of accuracy
- Knowledge of efficient resource use and teamwork in fast-paced environments
Certification
- I have both my food safety handlers card and CA beverage handling license.
Languages
English
Full Professional
Spanish
Professional
References
References available upon request.
Timeline
Bartender
Calo kitchen and tequila
09.2023 - 08.2025
Front of House Manager
The Cheesecake Factory
08.2022 - 08.2023
Bartender
The Cheesecake Factory
05.2018 - 08.2022
High School Diploma -
Costa Mesa High School