Jacob Via

Sarasota,FL

Summary

With a proven track record at Armordade Windows and Doors, I excel in mechanical aptitude and customer relations, enhancing installation efficiency and client satisfaction. My leadership in streamlining processes and optimizing team workflow has significantly contributed to project profitability, with a keen focus on safety and quality standards.

Overview

years of professional experience

Work History

Head Installer

Armordade Windows and Doors

01.2022 - 06.2024

Reviewed blueprints and specifications prior to installations, identifying potential issues or discrepancies early on in the process.
Facilitated clear communication among team members, promoting a collaborative environment that fostered problem-solving capabilities.
Developed strong relationships with suppliers, securing better pricing and improving overall project profitability.
Managed project budgets carefully, tracking expenses accurately against estimates which contributed towards profitability targets.
Utilized industry-specific tools and equipment proficiently to complete installation tasks in accordance with established guidelines effectively.
Enhanced installation efficiency by streamlining processes and optimizing team workflow.
Implemented best practices for efficient installations, resulting in higher customer satisfaction ratings.
Updated knowledge continuously about latest industry trends, products, methods which enabled the ability to recommend optimal solutions for clients'' needs.
Led a team of installers, ensuring timely completion of projects and maintaining high levels of customer satisfaction.

Home Remodeler

Viable Property's

01.2006 - 01.2021

Performed skilled plumbing, electrical, and HVAC work as needed for comprehensive home remodeling services.
Demonstrated exceptional craftsmanship in custom carpentry work, resulting in increased client satisfaction ratings.
Optimized material usage through careful planning, reducing overall project costs without compromising quality or aesthetics.
Continuously expanded knowledge of current and emerging construction techniques, materials, and best practices to maintain a competitive edge in the home remodeling market.
Enhanced client satisfaction by efficiently completing home remodeling projects within budget and on time.
Ensured safety compliance at worksites, conducting regular inspections and addressing potential hazards promptly.
Conducted thorough post-project evaluations to ensure complete client satisfaction before closing out contracts.
Advised clients on design choices based on current trends and functional considerations, resulting in aesthetically pleasing spaces that met their needs.
Assisted homeowners with obtaining necessary permits for construction activities, streamlining the approval process.
Collaborated with architects and designers to develop innovative solutions for complex remodeling challenges.
Streamlined project timelines by effectively managing subcontractors, ensuring timely completion of tasks.
Accelerated project completion, adeptly managing multiple remodeling projects simultaneously without compromising on quality.
Improved project outcomes with thorough pre-construction consultations, understanding client needs and setting clear expectations.

Car Audio Installer

Autotronics.

06.1998 - 07.2004

Consistently adhered to safety protocols during installations, minimizing workplace accidents and ensuring the wellbeing of both team members and clients.
Resolved technical issues promptly, providing exceptional after-sales support and fostering lasting client relationships.
Minimized returns and warranty claims through meticulous attention to detail during all stages of the installation process.
Enhanced customer satisfaction by installing high-quality car audio systems tailored to individual preferences.
Assisted clients in understanding their new audio systems'' features and functions post-installation, ensuring comfortable operation moving forward.
Educated clients on proper maintenance practices for their new audio systems, extending product lifespans and minimizing future issues or repairs needed.
Increased company revenue by effectively upselling additional products and services during installation consultations.
Collaborated with team members to complete complex installations, ensuring optimal system performance and functionality.
Maintained a clean and organized workspace, contributing to a professional environment for customers and colleagues alike.
Secured positive customer reviews by delivering reliable service and consistently exceeding expectations in both installation quality and timeliness.

Skills

Task delegation
Mechanical aptitude
Electrical
Installation techniques
Positive attitude
Customer service
Time management
Construction
Attention to detail
Power tool operation
Customer satisfaction
Following safety practices
Diagnostics and troubleshooting

Safety awareness
Worksite safety and maintenance
Pre-installation site prep
Customer relations
Safety procedures
Troubleshooting and testing
Hand-eye coordination
System troubleshooting
Quality checks
Hardware installation
Inventory accountability
System repairs
Professional appearance

Timeline