Jacob Wade
Cincinnati
Summary
Hardworking and committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in helping customers. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
Work History
Ramp Associate
Amazon
Erlanger
08.2023 - Current
- Operated heavy machinery to safely load and unload cargo for Amazon aircraft.
- Achieved certification for operating heavy machinery, ensuring compliance with safety regulations.
- Performed frequent heavy lifting while maintaining safety and efficiency standards.
- Collaborated with team members to ensure timely aircraft loading, supporting efficient workflow.
- Adapted to multiple roles based on operational needs, enhancing operational flexibility and reliability in fast-paced environment.
- Used computers and tablets to manage cargo information, track operations, and complete work assignments.
- Applied problem-solving skills to address operational challenges, sustaining productivity levels.
Delivery Driver
Snappy Tomato Pizza
Brighton
04.2022 - 07.2023
- Delivered customer orders accurately and on time.
- Delivered courteous customer service in person and over phone, enhancing customer satisfaction.
- Processed orders and addressed customer inquiries, ensuring seamless service experience.
- Maintained cleanliness by washing dishes and sanitizing work areas.
- Assisted with daily restaurant operations and various tasks, contributing to overall team efficiency.
Stocker
Shelton Fireworks
Harrison
06.2022 - 07.2022
- Unloaded delivery trucks and regularly performed heavy lifting while restocking inventory.
- Priced, stocked, and organized merchandise to maintain a well-presented sales floor.
- Supported daily store operations by maintaining inventory and keeping work areas clean and organized.
- Assisted customers in locating products and provided friendly, efficient service.
- Bagged purchases accurately and helped customers load larger items into vehicles.
Education
East Central High School
Sunman, INSkills
- Problem solving
- Customer service
- Time management
- Operational efficiency
- Communication skills
- Customer engagement
- Inventory management
- Task prioritization
- Verbal and written communication
- Workflow prioritization
Timeline
Ramp Associate
Amazon
08.2023 - Current
Stocker
Shelton Fireworks
06.2022 - 07.2022
Delivery Driver
Snappy Tomato Pizza
04.2022 - 07.2023
East Central High School