Jacob Wagner
Summary
Diligent problem-solver with resourceful approach to challenges and organized style. Leverages expansive background in a wide variety of fields to manage job functions. Excellent communicator with focus on results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Nuisance Wildlife Control Operator
Lamberts Wildlife
06.2021 - Current
- Worked outside in all weather conditions.
- Performed inspections and routine maintenance on equipment.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Working knowledge of animal behavior and biology
- Clean and sanitize living spaces and structures contaminated by animal waste or even decomposing carcasses
- Developing plans that include exclusion, behavioral modification, trapping and/or removing animals, and environmental modifications to reduce attractive habitat features.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
- Improved customer satisfaction rates by providing tailored solutions to meet individual client needs.
Insurance Sales Agent
Louisiana Insurance Brokerage
10.2016 - 12.2022
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Generated quotes and proposals for clients to match individual needs.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Expanded client base by generating referrals from satisfied customers and networking within the community.
- Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Demolition Foreman
Amesbury Management
04.2020 - 01.2021
- Coordinated transport of heavy machinery between job sites as needed.
- Contributed to company growth by successfully bidding on new projects and expanding clientele base.
- Streamlined waste disposal processes, minimizing environmental impact through responsible recycling practices.
- Assisted in securing permits for various demolition projects by providing thorough information regarding planned activities for regulatory agencies'' review.
- Maintained accurate documentation of all projects, including permits, inspection reports, and daily logs for reference purposes.
- Supported safe working environments through adherence to OSHA regulations during all phases of demolition work.
Insurance Sales Agent
State Farm
08.2019 - 03.2020
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Generated quotes and proposals for clients to match individual needs.
- Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
- Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Electrician Helper
Triad Electric & Controls
05.2018 - 08.2019
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
- Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
- Supported project completion timelines by efficiently collaborating with lead electricians to execute tasks as per schedule.
- Participated actively in team meetings, contributing valuable insights that helped improve overall workflow processes within the company.
Historian
Baton Rouge Community College
08.2018 - 12.2018
- Contributed to the development of comprehensive event plans for various student government initiatives, boosting campus engagement.
- Assisted in organizing successful fundraising events, raising necessary funds for student government projects and activities.
- Enhanced student government efficiency by implementing an organized filing system for meeting minutes and agendas.
- Provided administrative support for executive members, enabling them to focus on strategic planning and implementation of initiatives.
- Collaborated with fellow officers to draft clear and concise meeting agendas, ensuring productive discussions and decision-making processes.
- Streamlined communication between student body and administration by regularly updating online platforms with relevant information and announcements.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Volunteered to help with special projects of varying degrees of complexity.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Oversaw recruitment efforts for vacant positions, conducting interviews and providing recommendations to the executive board for candidate selection.
- Helped plan annual retreats for student leadership development programs that boosted camaraderie among representatives from diverse organizations across campus.
- Worked closely with advisors to monitor progress towards organizational goals and identify areas of improvement within the student government structure.
- Served as a liaison between different departments on campus, enhancing cross-functional collaboration in addressing student concerns and needs.
- Coordinated logistics for guest speakers and panelists at on-campus events, fostering intellectual discourse among students.
- Supported electoral process activities by verifying candidate qualifications, managing election materials distribution, and overseeing ballot counting procedures.
Electrician Helper
Triad Electric & Controls
05.2017 - 08.2017
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
- Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
- Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
- Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
Insurance Sales Agent
American National Insurance Company
02.2017 - 05.2017
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Generated quotes and proposals for clients to match individual needs.
- Expanded client base by generating referrals from satisfied customers and networking within the community.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
- Developed sales strategies to increase sales of insurance policies.
- Established credibility and trust with clients through transparent communication about policy options, costs, and benefits.
Demolition Foreman
Independently Employed
08.2016 - 11.2016
- Coordinated transport of heavy machinery between job sites as needed.
- Optimized resource allocation, strategically assigning personnel and equipment to maximize productivity.
- Streamlined waste disposal processes, minimizing environmental impact through responsible recycling practices.
- Evaluated project progress regularly against established benchmarks, making adjustments as needed to stay on track toward desired outcomes.
- Maintained accurate documentation of all projects, including permits, inspection reports, and daily logs for reference purposes.
- Supported safe working environments through adherence to OSHA regulations during all phases of demolition work.
- Improved overall client satisfaction by consistently delivering high-quality results and maintaining open lines of communication throughout the project lifecycle.
- Implemented employee training programs for new hires, promoting a strong foundation in safety protocols and operational procedures.
Electrician Helper
Comnet Communications
05.2016 - 08.2016
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
- Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
- Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
Walk On's Catering
Madison Carville
10.2014 - 05.2016
- Prepared meals efficiently under time constraints for timely service.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels.
- Continuously updated personal knowledge about ingredient trends, nutritional demands/preferences resulting in well-informed adjustments to recipes.
- Collaborated with the management team to develop new menu items based on customer feedback and preferences.
- Developed relationships with local suppliers to obtain freshest ingredients available.
- Maintained food safety and sanitation standards.
- Achieved cost efficiency by implementing effective budgeting and resource allocation strategies in the kitchen.
Youth Soccer Referee
Independent Contractor - Self Employed
10.2012 - 05.2016
- Displayed respect to coaches, participants and parents to promote positive playing environment.
- Encouraged respectful behavior from coaches and players alike by setting an example of professionalism throughout matches.
- Demonstrated flexibility with scheduling demands to accommodate varying match times at different locations across the region.
- Eliminated favoritism by adhering to established rules and calling games fairly.
- Enhanced game fairness by consistently applying rules without bias towards any team or individual player.
- Promoted player safety by vigilantly monitoring gameplay and addressing any unsafe actions or conditions.
- Heightened organizational efficiency within the league by accurately submitting required paperwork after each match.
Education
Bachelor of Science - Interdisciplinary Studies
Louisiana State University And A&M College
Baton Rouge, LA12.2021
Associate of Applied Science - General Studies
Baton Rouge Community College
Baton Rouge, LA12.2018
High School Diploma -
University Laboratory High School
Baton Rouge, La05.2016
Skills
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Troubleshooting
- Equipment Operation
- Efficient multitasking
- Effective Communication
- Valid Driver's License
- Safety Compliance
- Machine Operation
- Tool operation
- Hand and power tools
- Heavy Lifting
- Hand-Eye Coordination
- Plant Safety
- Equipment Maintenance
- Production procedures
- Data Entry
- Analytical Thinking
- Issue Resolution
- Flexible Schedule
- Customer Service
- Loading and unloading
- Staff Management
- Hand and Foot Coordination
- Commercial construction experience
- Construction management
- Teamwork and Communication
- Drywalling
- Positive Attitude
- Good Communication
- Strong Work Ethic
- Punctual and Reliable
- Following Instructions
- Computer Skills
- Work Order Review
- Health Insurance Sales
- Life Insurance Sales
- Monitoring sales trends
- Produce Sales
- Property and Casualty Insurance
- Technical Insurance Knowledge
- Sales Incentive Programs
- Travel insurance understanding
- Sales Operations Support
- Insurance Principles
- Marketing and Sales Abilities
- Sales methodology
- Residential Sales
- Critical Thinking
- Money handling abilities
- Conflict Resolution
- Client Relations
- Complaint resolution
- Microsoft Outlook
Certification
- Nuisance Wildlife Operator License - June 2021
- Life, Health, Property, and Casualty Insurance- October 2016
Timeline
Nuisance Wildlife Control Operator
Lamberts Wildlife
06.2021 - Current
Demolition Foreman
Amesbury Management
04.2020 - 01.2021
Insurance Sales Agent
State Farm
08.2019 - 03.2020
Historian
Baton Rouge Community College
08.2018 - 12.2018
Electrician Helper
Triad Electric & Controls
05.2018 - 08.2019
Electrician Helper
Triad Electric & Controls
05.2017 - 08.2017
Insurance Sales Agent
American National Insurance Company
02.2017 - 05.2017
Insurance Sales Agent
Louisiana Insurance Brokerage
10.2016 - 12.2022
Demolition Foreman
Independently Employed
08.2016 - 11.2016
Electrician Helper
Comnet Communications
05.2016 - 08.2016
Walk On's Catering
Madison Carville
10.2014 - 05.2016
Youth Soccer Referee
Independent Contractor - Self Employed
10.2012 - 05.2016
Bachelor of Science - Interdisciplinary Studies
Louisiana State University And A&M College
Associate of Applied Science - General Studies
Baton Rouge Community College
High School Diploma -
University Laboratory High School