Jacob Walker
Cohocton,NY
Summary
Dynamic and results-oriented professional with extensive experience in retail and warehouse operations, notably with Tractor Supply Company. Excelled in inventory control and exceptional customer service, enhancing store efficiency and customer satisfaction. Skilled in promotional support and problem-solving, adept at fostering positive customer relationships and streamlining inventory processes to boost productivity.
Overview
4
4
years of professional experience
Work History
Sales Associate
Tractor Supply Company
Dansville, NY
05.2024 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
Produce Clerk
Price Chopper
Gouverneur, NY
11.2023 - 01.2024
- Received and stocked incoming produce shipments.
- Organized displays of fresh fruits and vegetables in the store.
- Rotated produce items to ensure freshness.
- Checked for quality, ripeness, and overall condition of products before stocking shelves.
- Informed customers about various types of produce available.
- Assisted customers with product selection and answered questions regarding nutritional value or storage tips.
- Kept accurate records of inventory levels and restocked as needed.
- Cleaned work areas throughout shift to maintain sanitation standards.
- Followed established food safety guidelines when handling perishables such as fruits and vegetables.
- Weighed, labeled, priced, and packaged produce items for sale.
- Maintained cleanliness of department while adhering to health code regulations.
- Followed proper receiving procedures for perishable items.
- Monitored temperature logs for refrigerators and freezers.
Warehouse Replenishment
KPH Healthcare Services
Gouverneur, NY
03.2021 - 11.2022
- Received and processed incoming orders, verifying accuracy of items, quantities, and pricing.
- Maintained inventory records and updated stock lists on a regular basis.
- Organized warehouse space for efficient storage of goods.
- Operated forklifts to transport materials within the facility.
- Loaded and unloaded shipments from delivery trucks with manual pallet jacks or powered lift equipment.
- Inspected products for any damages prior to stocking shelves.
- Unpacked boxes and checked contents against invoices or other documents.
- Stacked empty pallets in designated areas according to safety regulations.
- Assisted in preparing orders for shipping by packing products into containers or wrapping them onto pallets for transportation purposes.
- Sorted items according to size, type, color, style. before storing them in their respective bins or shelves.
Warehouse Worker
Acara Solutions
Gouverneur, NY
03.2021 - 06.2021
- Maintained stock levels in accordance with company policies.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Performed cycle counts to maintain accurate inventory records.
- Inspected damaged goods prior to disposal or return to vendor.
- Identified discrepancies between physical count and computer data.
- Processed returns of defective merchandise as required.
- Followed established guidelines for picking orders accurately.
- Transported goods to designated areas within the warehouse facility.
- Investigated any reported problems regarding shipping errors or damages.
- Collaborated closely with other departments on special projects as needed.
Construction Laborer
Richards Construction & Flooring
Gouverneur, NY
08.2020 - 03.2021
- Loaded and unloaded building materials, tools, and machinery.
- Operated a variety of hand and power tools to complete tasks such as sawing, drilling, hammering, and excavating.
- Assisted in the installation of doors, windows, drywall, roofing systems, and other structural components.
- Maintained a safe work environment by adhering to safety regulations and guidelines.
- Provided support to skilled tradespeople including carpenters, masons, plumbers, electricians.
- Measured dimensions for foundations or other structures prior to pouring concrete or erecting walls.
- Repaired damaged structures such as walls or floors when needed.
- Used levels to ensure surfaces were even prior to completing tasks.
- Cleaned up hazardous materials such as asbestos or lead paint during demolition projects.
- Carried tools and equipment between job sites as required.
Education
High School Diploma -
Gouverneur High School
Gouverneur, NY06-2020
Skills
- Promotional support
- Retail loss prevention
- Upselling
- Reading comprehension skills
- Shipment processing
- Written and oral communication skills
- Problem-solving skills
- Cash handling
- Store opening and closing
- Calm demeanor
- Adapt to diverse groups
- Exceptional customer service
- Inventory control
- Stocking and receiving
Languages
English
Professional
Timeline
Sales Associate
Tractor Supply Company
05.2024 - Current
Produce Clerk
Price Chopper
11.2023 - 01.2024
Warehouse Replenishment
KPH Healthcare Services
03.2021 - 11.2022
Warehouse Worker
Acara Solutions
03.2021 - 06.2021
Construction Laborer
Richards Construction & Flooring
08.2020 - 03.2021
High School Diploma -
Gouverneur High School
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