Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Ward

Frederick,MD

Summary

An experienced Janitorial professional with a year of experience in overseeing custodial duties, and the training and development of new employees. Possesses a strong ability to complete multiple tasks at once that meet high-quality standards. As well as thoroughly addressing employee and customer requests. Committed to delivering high-quality results and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Head Custodian

Omex Office Maintenance
Mechanicsburg, PA
11.2022 - 10.2023
  • Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
  • Checked in and stocked inventory throughout facility.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Demonstrated adaptability by adjusting custodial practices in response to changes in facility needs or budget constraints.
  • Maintained high sanitation standards by regularly cleaning bathroom surfaces, fixtures, and floors.

Golf Course Maintenance

Cattail Creek Country Club
Glenwood, MD
05.2020 - 08.2021

● Streamlined maintenance operations by developing efficient daily work schedules for team members.

● Increased golfer satisfaction by responding promptly to feedback regarding course

Frederick Community College(2018, 2020) Frederick, MD

Business

Messiah University( 2019, 2021) Mechanicsburg, Pennsylvania Finance

CompTia

ITF+ Certification

conditions or specific concerns.

● Participated in ongoing professional development opportunities to stay current on

industry trends and best practices in golf course maintenance.

Mobile Speed Camera Operator/Data Processing Specialist

Verra Mobility
Harrisburg, PA
12.2023 - 04.2024

● Used Software to edit images in correct order and to ensure clarity

● Successfully operated mobile camera and computer-based digital imaging system to accurately collect hundreds of incidents per day

● Data entry and quality control

● Performed Clerical and administrative duties

● Responsible for completing and ensuring accuracy of court deployment forms with data

● Enhanced Image quality by skillfully operating camera equipment and adjusting angles, focus, and lighting

Education

Business Administration -

Messiah University
Mechanicsburg, Pennsylvania

BBA -

University of Maryland Global Campus
Currently Enrolled
05.2025

Skills

  • Issue Analysis
  • Data entry and quality control
  • Performed Clerical and administrative duties
  • Microsoft Office Suite
  • Adaptable
  • Customer Satisfaction
  • Attention to detail
  • Administrative Functions
  • Self sufficient
  • Detail Oriented

Certification

  • CompTia ITF+ Certification

Timeline

Mobile Speed Camera Operator/Data Processing Specialist

Verra Mobility
12.2023 - 04.2024

Head Custodian

Omex Office Maintenance
11.2022 - 10.2023

Golf Course Maintenance

Cattail Creek Country Club
05.2020 - 08.2021

Business Administration -

Messiah University

BBA -

University of Maryland Global Campus
Jacob Ward